Factors influencing customers' switching intentions to new energy vehicles based on the push-pull mooring model using SEM-ANN approach in Shanxi, China.

Zhang Juanjuan, Ratneswary Rasiah

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In one paragraph

Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

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1citing papers in PubMed

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1 citing paper in PubMed.

A SEM-ANN analysis to examine impact of AI overreliance through a social cognitive lens: the roles of dependency, FOMO, addiction, and anxiety.BMC psychology · 2026
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2 authors.

Zhang JuanjuanGraduate School of Business University, SEGi University of Malaysia, No 9, Jalan Teknologi, Taman Sains Selangor, Kota Damansara PJU 5, Petaling Jaya, 47810, Selangor Darul Ehsan, Malaysia. 654864654@qq.com.

Ratneswary RasiahGraduate School of Business University, SEGi University of Malaysia, No 9, Jalan Teknologi, Taman Sains Selangor, Kota Damansara PJU 5, Petaling Jaya, 47810, Selangor Darul Ehsan, Malaysia.

Funding

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6 · The paper itself

Abstract

This study applied the Push-Pull Mooring (PPM) theoretical framework to investigate how push, pull, and mooring factors influence sustainable transportation choices. The main objective is to explore which push, pull, and mooring factors significantly influence the intention to switch from conventional vehicles to NEVs. The study utilized the SEM-ANN approach based on a dataset of 822 participants collected in Shanxi, China. Results show that environmental concern and dissatisfaction with traditional vehicles (push factors), along with perceived convenience, subjective norms, and alternative attractiveness of NEVs (pull factors), positively influence switching intentions. Conversely, switching costs and habit (mooring factors) negatively impact the switching intention. Inertia was found to negatively moderate the relationship between environmental concern, subjective norms, and switching intention. Thus, these findings provide valuable insights for Shanxi's transition to low-carbon transportation.

Indexed as

New energy vehiclesPush–Pull–MooringShanxiSwitching intention

Identifiers

PMID40715591

DOI10.1038/s41598-025-12945-0

PMCPMC12297582

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LicenceCC BY-NC-ND

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.