Evidence map›Paper›PMID 40633092›Full record

ArticleJMIR research protocols2025

Impact of Training and Education Programs for Health Care Professionals on Video and Text-Based Meetings in Ensuring Health Care Quality: Protocol for a Scoping Review.

Md Shafiqur Rahman Jabin, Aneekah Ashfaq, Nussrat Bi, Evalill Nilsson

Abstract read
In one paragraph

Article in JMIR research protocols, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Article
  2. Review
  3. Article
  4. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Md Shafiqur Rahman JabinDepartment of Medicine and Optometry, Linnaeus University, Kalmar, Sweden.ORCID 0000-0003-0197-8716
Aneekah AshfaqFaculty of Health Studies, University of Bradford, Bradford, United Kingdom.ORCID 0009-0004-0646-476X
Nussrat BiFaculty of Management, Law and Social Sciences, University of Bradford, Bradford, United Kingdom.ORCID 0009-0003-6259-7746
Evalill NilssonDepartment of Medicine and Optometry, Linnaeus University, Kalmar, Sweden.ORCID 0000-0002-4497-8313

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe use of video meetings and text-based meetings has surged and emerged as a critical tool in health care. These tools offer many benefits, such as patient prescreening, counseling services, remote patient tracking, and monitoring. With the increasing demand for technologies, health care professionals require training and educational competency development to sustain in the modern digital age. This necessitates synthesizing evidence about the existing training programs in arranging and regulating such meetings, the implementation, and reassurance about the effectiveness of these digital health meetings.

objectiveThe synthesis will also uncover what training programs for health care professionals to conduct video and text-based meetings are available, and if so, how they were implemented and their impacts from the perspectives of the organization, the staff, and the patients.

methodsThe review will follow the Joanna Briggs Institute (JBI) methodology. The published studies will be searched in APA PsycInfo, PubMed, and CINAHL, and the unpublished studies through Mednar, Trove, OCLC WorldCat, Dissertations, and Theses. Studies published in English from 2003 will be considered. This review will include studies of health care professionals trained to communicate online with patients or service users, health care professionals, and health care organizations. The concept will involve online communication, such as conducting video and text-based meetings (emails, chats, and web portals), and the context will consider studies based on health care, hospitals or clinics, and primary care. A broad scope of evidence, including quantitative, qualitative, text, and opinion studies, will be considered. A total of 2 independent reviewers will screen the titles and abstracts and review the full text. Data will be extracted from the included studies using a data extraction tool developed for this study.

resultsThe results will be presented in a PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) flow diagram. A draft charting table will be developed as a data extraction tool. The results will be presented as a "map" of the data in a logical, diagrammatic, or tabular form and a descriptive format. This protocol was first developed by the principal author at Linnaeus University in April 2022; however, a full search was undertaken in August 2024 as part of research development at the University of Bradford.

conclusionsThe review will identify the knowledge gaps, clarify the concepts, examine emerging evidence, and thus make recommendations for future research on video consultation and text-based meetings. INTERNATIONAL REGISTERED REPORT IDENTIFIER (IRRID): DERR1-10.2196/69963.

Indexed as

Health PersonnelQuality of Health CareVideo RecordingHumansScoping Reviews as Topicchatsemailshealth care professionalspatient encounterstext-based meetingstraining and educationvideo conferencesvideo meetingsweb portals

Identifiers

PMID40633092
PMCPMC12287673

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.