Evidence map›Paper›PMID 40597282›Full record

ArticleBMC nursing2025

Shift nurses' work quality and job satisfaction after implementing the Inha University hospital nursing AI scheduling system (IH-NASS).

Hye Won Kang, Jiyoung Kim, Kyoung Ja Kim, Eun Kyoung Bae, Heesuk Kang, Jeong Hee Jang, Whasuk Choe

Abstract read
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Article in BMC nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.

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8citing papers in PubMed, 1 pooled it
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1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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3 · Its place in the literature

Who cites it

8 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Hye Won KangDepartment of Nursing, Inha University Hospital, Incheon, Republic of Korea.
Jiyoung KimSchool of Nursing, Inha University, 100 Inha-ro, Michuhol-gu, Incheon, 22212, Republic of Korea. jy1223kim@inha.ac.kr.
Kyoung Ja KimSchool of Nursing, Inha University, 100 Inha-ro, Michuhol-gu, Incheon, 22212, Republic of Korea.
Eun Kyoung BaeDepartment of Nursing, Inha University Hospital, Incheon, Republic of Korea.
Heesuk KangDepartment of Nursing, Inha University Hospital, Incheon, Republic of Korea.
Jeong Hee JangDepartment of Nursing, Inha University Hospital, Incheon, Republic of Korea.
Whasuk ChoeDepartment of Nursing, Inha University Hospital, Incheon, Republic of Korea.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundShift work is essential for nurses and is the backbone of the healthcare workforce. Addressing the challenges associated with time-consuming scheduling is crucial for ensuring nurses' work quality, optimal staffing levels, and increased job satisfaction. We compared the work quality from both organizational and individual perspectives after the implementation of the Inha University Hospital Nursing Artificial Intelligence (AI) Scheduling System (IH-NASS), and analyzed the factors influencing nurses' job satisfaction, focusing on their perceptions of IH-NASS and work quality.

methodsA total of 253 shift nurses from 14 wards where the IH-NASS was implemented at a tertiary university hospital in Korea were selected. Data from the traditional manual (December 2022, retrospective study) and the IH-NASS-generated schedules (December 2023, prospective study) were compared. Nurses' general characteristics, IH-NASS perceptions (convenience, satisfaction, and fairness), and job satisfaction were surveyed and analyzed.

resultsCompared to traditional manual schedules, IH-NASS-generated schedules significantly reduced the number of nurses with < 1 year of experience in day shifts. From an individual perspective, the number of night-off-evening (NOE) shifts was significantly lower. Additionally, IH-NASS-generated schedules had more consecutive off days (≥ 2), off days (≥ 2) following two or more consecutive night shifts, Saturday-Sunday off days, and Sunday off days, whereas weekday shifts with unsocial hours were fewer. Factors influencing job satisfaction among shift nurses included satisfaction with the IH-NASS, perceived convenience of the IH-NASS, and the number of NOE shifts under unhealthy work scheduling, which together accounted for approximately 27% of the variance in job satisfaction.

conclusionsThis study provides empirical evidence supporting the use of AI systems in nurse scheduling. Specifically, AI-based scheduling can optimize workforce allocation while maintaining work quality, enhancing nurses' positive perceptions, and improving job satisfaction.

trial registrationNot applicable. This was not a clinical trial.

Indexed as

Artificial intelligenceJob satisfactionNursePerceptionShift work schedule

Identifiers

PMID40597282
PMCPMC12210576

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