ArticleJournal of primary care & community health
Evaluating Patient Experience with Integrated Virtual Care (IVC), a Hybrid Primary Care Model in Rural Ontario, Canada: A Cross-Sectional Survey.
Article in Journal of primary care & community health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
1 citing paper in PubMed.
- Virtual Care and Telehealth for Improving Healthcare Access in Rural Western Canada and the Western United States: A Scoping Review and Narrative Synthesis.Journal of clinical medicine · 2026Review
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionCanada faces a primary care crisis, especially in rural regions. In Ontario, the innovative, Integrated Virtual Care (IVC) program is a hybrid care model that enrolls patients with a family physician working predominantly remotely, while also embedded in a local Family Health Team, blending virtual and in-person care.
objectiveTo evaluate the experience of patients enrolled in IVC.
methodsWe conducted a cross-sectional survey in a rural region in eastern Ontario, Canada. Participants included individuals enrolled in IVC for a minimum of 6 months. Primary outcome measures focused on patient experience with IVC, including satisfaction, access, self-reported health, and healthcare utilization. We also examined representativeness of survey respondents.
results198 of 790 patients responded (response rate of 25.1%). Overall satisfaction was high, with 85% reporting being very satisfied or satisfied with IVC. Experiencing issues with virtual care was significantly associated with satisfaction. Survey respondents were generally older, Caucasian, and higher users of the healthcare system compared to a group of all those eligible to complete the survey.
conclusionThis study indicates high patient satisfaction with IVC among survey respondents. These insights can inform the expansion of innovative hybrid care models to meet the needs of underserved, rural populations.
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Registered trials
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