Evidence map›Paper›PMID 40557736›Full record

ArticleThe clinical teacher2025

Partners in Care: Training Healthcare Professionals in Using Patient Feedback.

Matthijs H Bosveld, Max Hermans, Marcel Verhoeven, Frank Smeenk, Carolin Sehlbach

Abstract read
In one paragraph

Article in The clinical teacher, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Matthijs H BosveldCare and Public Health Research Institute (CAPHRI), Department of Family Medicine, Maastricht University, Maastricht, The Netherlands.ORCID 0000-0002-0742-2842
Max HermansSchool of Health Professions Education (SHE), Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands.ORCID 0009-0002-4112-1477
Marcel VerhoevenPatient as a Person Foundation, Eijsden, The Netherlands.ORCID 0009-0006-2318-4254
Frank SmeenkSchool of Health Professions Education (SHE), Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands.ORCID 0000-0003-4963-2714
Carolin SehlbachSchool of Health Professions Education (SHE), Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands.ORCID 0000-0001-9732-1377

Funding

Maastricht University Medical Centre
6 · The paper itself

Abstract

backgroundPatients are the raison d'être of all those working in healthcare. Despite the recognised value of patient feedback, its integration into healthcare professionals' lifelong learning remains limited. At the same time, healthcare professionals have most of their contact with patients after completing their training, and with it, the biggest impact on patient care. We present the development and evaluation of an interprofessional, evidence-informed patient feedback training activity for healthcare professionals. APPROACH: Using a design-based research approach, we conducted interviews with 12 healthcare professionals and 10 patients to explore perspectives on patient feedback and lifelong learning. Insights from these interviews informed the design of a two-session training program, which we piloted in an academic hospital and evaluated through observations and a survey. The first training session covers theoretical aspects of and patients' lived experiences with patient feedback. In-between sessions, healthcare professionals are tasked with gathering patient feedback in daily practice. In the second session, participants discuss experiences and engage in peer-to-peer coaching facilitated by a trained patient. EVALUATION OF INNOVATION: The training fostered a safe space for open dialogue between patients and healthcare professionals. Professionals sharing personal accounts on their own lived experience with care helped participants recognise healthcare professionals' humanity and highlighted the value of patient feedback in professionals' continuing development. IMPLICATIONS: Engaging patients and healthcare professionals in co-designing training programs supports healthcare professionals' use of patient feedback. While trainings can help professionals incorporate patient feedback into their learning, genuine integration requires embedding feedback-seeking behaviours into daily practice.

Indexed as

FeedbackHealth PersonnelPatient SatisfactionFemaleHumansInterviews as TopicMale

Identifiers

PMID40557736
PMCPMC12188500

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.