ArticleJournal of patient experience2025
Development of a Japanese Version of the Feeling Heard and Understood Scale: Reliability and Validity in Outpatients.
Article in Journal of patient experience, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
The Feeling Heard and Understood (FHU) scale evaluates communication between patients and healthcare providers to measure patient-centered care from the patient's perspective. This study aimed to develop a Japanese version of the FHU (FHU-J). Three researchers translated the original scale, and cognitive interviews with 10 hospitalized patients ensured face validity. The survey items were back-translated and approved by the original authors. Two web-based surveys were conducted one week apart to assess the FHU-J's internal consistency, concurrent validity, and test-retest reliability that targeted adults hospitalized for over a week in the past year. The first and second surveys included 608 and 255 respondents, respectively (50.4% men; mean age: 57.0). Surgery was the primary reason for admission (48.1%). The Cronbach α for the FHU-J was .93, and the intraclass correlation coefficient between the 2 responses was 0.54. Cronbach α and correlation coefficients demonstrated sufficient validity of the FHU-J, whereas the intraclass correlation coefficient indicated moderate reliability.
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