ArticleFrontiers in medicine2025
Assessing patient satisfaction with practitioner communication: patient-centered care, hospital environment and patient trust in the public hospitals.
Article in Frontiers in medicine, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Article
- Gender Concordance and Patient Outcomes in Indian Telemedicine: Retrospective Cross-Sectional Quantitative Study of 286,000 Consultations.Journal of medical Internet research · 2026Article
- Nurses' Perceptions of Communication in an Oncology Hospital Care: A Qualitative Study.Healthcare (Basel, Switzerland) · 2026Article
- A cross-sectional study on the impact of administrative procedures and medical staff services on patient satisfaction with trust in public sector hospitals: the moderating role of e-health knowledge.BMC health services research · 2025Article
- Determinants of patients' satisfaction with health-care services: the role of patient demographics and individual factors.African health sciences · 2025Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Introduction: Patient satisfaction is increasingly an important concern in worldwide health policy. The purpose of this research is to identify the effect of practitioner-patient communication (PPC) and cleanliness on patient satisfaction (PS), as well as the mediating role of patient trust (PT). Methods: Data were obtained from 497 patients in public hospitals in Saudi Arabia. The data were analyzed using AMOS 25 and Structural equation modeling (SEM) techniques. Results: The results show that practitioner-patient communication and cleanliness positively impact patient satisfaction. Further, it reveals that patient trust mediates practitioner-patient communication, cleanliness, and patient satisfaction. Conclusion: The findings may benefit research and healthcare policy formulators since they examined the patients' perspective of practitioner-patient communication, cleanliness, and satisfaction at Outpatient Departments of public hospitals. The study offers important insights for healthcare authorities to devise strategies to improve service delivery in public hospitals and ensure patient satisfaction.
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