ArticleBMC medical education2025
The impact of doctor-patient communication on patient satisfaction in outpatient settings: implications for medical training and practice.
Article in BMC medical education, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers.
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Who cites it
17 citing papers in PubMed.
- An exploratory study of the use of artificial intelligence-based virtual patients to enhance dentist-patient communication training.BMC medical education · 2026Trial
- Comparing TCIM use and patient satisfaction in germany: impact of health self-management across migration backgrounds.Journal of health, population, and nutrition · 2026Article
- Article
- Doctor-child communication and caregivers' willingness to recommend hospital: a secondary analysis using pediatric patient experience data.Translational pediatrics · 2026Article
- Can Adhering to Clinical Communication Guidelines Promote Trust, Liking and Respect for General Practitioners and Willingness to Discuss Depression? A Theory-Based Test.Behavioral sciences (Basel, Switzerland) · 2026Article
- Investigation of the satisfaction levels of patients visiting the emergency department.BMC health services research · 2026Article
- Positive and negative experiences and emotions of older patients before, during and after hospital admission: patient journey mapping.BMC geriatrics · 2026Article
- Communication Skills in Medical Education and Practice: A Bibliometric Analysis of the Current Research Landscape.Cureus · 2026Review
- Determinants of Patient Satisfaction in a Public University Hospital in Ghana: A Structural Equation Modelling Approach.Health services insights · 2026Article
- Mapping online patient reviews onto a data-informed service-experience framework: a content analysis of tertiary hospitals in Wuxi, China.Frontiers in public health · 2026Article
- Large language model evaluation and feedback of transcribed simulated physician-patient verbal interactions.Frontiers in artificial intelligence · 2026Article
- Exploring the Effect of Doctor-Nurse Collaboration on Overall Satisfaction Among the Older Patients: A Moderated Mediation Model of Responsiveness and Environment.Patient preference and adherence · 2026Article
- Women's Satisfaction with Gynecological Healthcare Services in a Public Tertiary Facility: A Questionnaire Study.Healthcare (Basel, Switzerland) · 2025Article
- Trust in the healthcare system as a predictor of patient satisfaction: a cross-sectional survey in Türkiye's primary care setting.BMC public health · 2025Article
- The Influence of Anesthesiologist Gender and Experience on Risk Understanding and Anxiety Changes After Online Preoperative Patient Education: A Sub-Analysis of the iPREDICT Randomized Controlled Trial.Journal of clinical medicine · 2025Article
- Exploring Patient Satisfaction and Determinants in VIP Outpatient: A SERVQUAL-Based Latent Class Analysis.Patient preference and adherence · 2025Article
- A Cross-Sectional Latent Class Analysis of 3 Distinct Satisfaction Subgroups Among Non-Local Patients in VIP Outpatient.Inquiry : a journal of medical care organization, provision and financingArticle
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Authors and funding
6 authors.
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Abstract
Poor doctor-patient communication significantly contributes to patient dissatisfaction. This study investigates the impact of doctor-patient communication quality on patient satisfaction to guide medical education, clinical training, and hospital management improvements. Using validated questionnaires, we found a significant positive correlation between overall communication quality and patient satisfaction (r = 0.539, p < 0.001). Specifically, dimensions of medical information communication (r = 0.530, p < 0.001) and communication skills (r = 0.417, p < 0.001) were significantly correlated with patient satisfaction, whereas cognitive and emotional communication dimensions were not significantly correlated. Regression analysis further demonstrated communication satisfaction as a reliable predictor of patient satisfaction (R² = 0.287, p < 0.001). We recommend enhancing healthcare providers' communication skills and detailed medical information disclosure through targeted training programs. Emphasizing patient-centered communication strategies can substantially improve patient satisfaction and reduce doctor-patient disputes.
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