ArticleDigital health
The use of MAST in telepharmacy assessment: First report in Vietnam.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Authors and funding
11 authors.
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No grant is acknowledged in the PubMed record.
Abstract
Background: Telepharmacy is becoming an inevitable trend in the field of pharmaceutical care, especially in the Fourth Industrial Revolution. The use of telepharmacy systems in pharmaceutical consulting services has the potential to offer many benefits. However, a clear and comprehensive evaluation is necessary to ensure an optimal telepharmacy system. The study was conducted to assess the effectiveness of telepharmacy (www.telepharmacy.vn) in pharmaceutical consulting services for outpatients at Le Van Viet Hospital in Ho Chi Minh City. The MAST (Model for Assessment of Telemedicine) model was used to evaluate the effectiveness of the telepharmacy system. Methods: This is a cross-sectional study evaluating the effectiveness of telepharmacy system (www.telepharmacy.vn) in pharmaceutical consulting services for outpatients at Le Van Viet Hospital, Ho Chi Minh City, in 2024, using the MAST model. Results: The total number of participants was 51. According to the survey, 48 out of 51 patients (94.1%) reported satisfaction after consultation, with significant support from the hospital staff. Most of the evaluations on various aspects of the system according to the MAST model supported the application of this system in medication consultation activities at the hospital. Conclusion: The positive feedback has encouraged the hospital's administration to widely implement this new system to improve and enhance the quality of outpatient care services.
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