Evidence map›Paper›PMID 40416549›Full record

ArticleFrontiers in artificial intelligence2025

Measuring trust in artificial intelligence: validation of an established scale and its short form.

Melanie J McGrath, Oliver Lack, James Tisch, Andreas Duenser

Abstract read
In one paragraph

Article in Frontiers in artificial intelligence, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Melanie J McGrathCommonwealth Scientific and Industrial Research Organisation (CSIRO), Clayton, VIC, Australia.
Oliver LackSchool of Psychology & Australian Institute for Machine Learning, University of Adelaide, Adelaide, SA, Australia.
James TischSchool of Psychological Sciences, University of Melbourne, Melbourne, VIC, Australia.
Andreas DuenserCommonwealth Scientific and Industrial Research Organisation (CSIRO), Sandy Bay, TAS, Australia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

An understanding of the nature and function of human trust in artificial intelligence (AI) is fundamental to the safe and effective integration of these technologies into organizational settings. The Trust in Automation Scale is a commonly used self-report measure of trust in automated systems; however, it has not yet been subjected to comprehensive psychometric validation. Across two studies, we tested the capacity of the scale to effectively measure trust across a range of AI applications. Results indicate that the Trust in Automation Scale is a valid and reliable measure of human trust in AI; however, with 12 items, it is often impractical for contexts requiring frequent and minimally disruptive measurements. To address this limitation, we developed and validated a three-item version of the TIAS, the Short Trust in Automation Scale (S-TIAS). In two further studies, we tested the sensitivity of the S-TIAS to manipulations of the trustworthiness of an AI system, as well as the convergent validity of the scale and its capacity to predict intentions to rely on AI-generated recommendations. In both studies, the S-TIAS also demonstrated convergent validity and significantly predicted intentions to rely on the AI system in patterns similar to the TIAS. This suggests that the S-TIAS is a practical and valid alternative for measuring trust in automation and AI for the purposes of identifying antecedent factors of trust and predicting trust outcomes.

Indexed as

artificial intelligenceautomationcollaborative intelligencehuman-AI teamingmeasurementpsychometricstrustvalidation

Identifiers

PMID40416549
PMCPMC12098057

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.