Evidence map›Paper›PMID 40415304›Full record

SynthesisJournal of clinical nursing2025

Nurses' Experiences of Working With Healthcare Interpreters When Caring for Patients With Limited Proficiency in the Primary Language: A Qualitative Systematic Review.

Marika Seremetkoska, Theresa Nielsen, Kathryn Farrell, Jenny Morris, Verily Thomas, Bronwyn Everett

Abstract readSystematic Review
In one paragraph

Synthesis in Journal of clinical nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Marika SeremetkoskaWestern Sydney University, Liverpool, New South Wales, Australia.
Theresa NielsenOncology, Bankstown Hospital, South Western Sydney Local Health District, Liverpool, New South Wales, Australia.
Kathryn FarrellWomen's and Children's Health, Bankstown Hospital, South Western Sydney Local Health District, Liverpool, New South Wales, Australia.
Jenny MorrisEmergency, Bankstown Hospital, South Western Sydney Local Health District, Liverpool, New South Wales, Australia.
Verily ThomasInfection Prevention and Control, Anglicare, Baulkham Hills, New South Wales, Australia.
Bronwyn EverettUniversity of Wollongong, School of Nursing, Wollongong, New South Wales, Australia.ORCID 0000-0003-1733-7462

Funding

NSWHealth Nursing and Midwifery Office
6 · The paper itself

Abstract

backgroundPatients with limited proficiency in the primary language who do not receive a healthcare interpreter have poorer health outcomes. Clinician preference is an important factor in determining whether a healthcare interpreter will be used; yet little is known about their experiences and preferences for working with healthcare interpreters. AIMS AND

objectivesTo review and synthesise the evidence examining nurses' experiences of working with healthcare interpreters when caring for patients with limited proficiency in the primary language.

methodsThis review follows the reporting items contained within the ENTREQ statement. A systematic search of the literature was undertaken from inception to August 2024 in the databases CINAHL, Embase, Medline, PsychInfo, PubMed, Scopus, and ProQuest Dissertations and Theses Global. Included studies were assessed using the Critical Appraisal Skills Programme tool for qualitative studies. Thematic synthesis was undertaken on studies meeting the inclusion criteria, including studies undertaken in acute settings. Articles were limited to English-language papers and peer-reviewed.

findingsEighteen studies representing the experiences of 416 nurses from eight countries were included in the review. Four themes were identified: (1) working with Interpreters, (2) tensions and challenges, (3) making connections, and (4) workarounds. DISCUSSION: Nurses' experiences of working with healthcare interpreters were overwhelmingly positive; however, concerns about interpretation accuracy, unreliable technology, additional time required when working with a healthcare interpreter, and being sidelined were evident. Nurses commonly resorted to using bilingual nurse colleagues and family members when healthcare interpreters were unavailable.

conclusionThis review highlights the need for nurses to be allocated additional time in their patient loads when caring for patients with limited proficiency in the primary language. Healthcare policy that accommodates the use of bilingual healthcare professionals as well as the need for nurses to receive formal training on working collaboratively with healthcare interpreters is needed. PATIENT OR PUBLIC CONTRIBUTION: Not applicable due to systematic review.

Indexed as

Attitude of Health PersonnelCommunication BarriersTranslatingAdultFemaleHumansMaleQualitative Researchbilingual health personnelcommunication barriershealthcare interpretinginterpreter serviceslanguage barriersLEPlimited English proficiencyregistered nursestranslating

Identifiers

PMID40415304
PMCPMC12489433

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.