Evidence map›Paper›PMID 40410814›Full record

ArticleBMC medical education2025

Preferred communication techniques by student-providers and patients during caries management in a teaching practice: a quality improvement study.

Franklin Zhang, Juanna J Xie, Supattriya Chutinan, Christine A Riedy

Abstract read
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Article in BMC medical education, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
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1citing papers in PubMed
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1 · What the graph read from it

What it found

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2 · The registry

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3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Review
4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Franklin ZhangHarvard School of Dental Medicine (graduate of), UCSF School of Dentistry, San Francisco, CA, USA.
Juanna J XieHarvard School of Dental Medicine, Boston, MA, USA.
Supattriya ChutinanRestorative Dentistry and Biomaterials Sciences, Harvard School of Dental Medicine, Boston, MA, USA.
Christine A RiedyOral Health Policy and Epidemiology, Harvard School of Dental Medicine, Boston, MA, USA. Christine_Riedy@hsdm.harvard.edu.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundClear and concise communication between providers and patients is the cornerstone of building trust and delivering effective medical and oral healthcare. The aim of this quality improvement study was to examine patient-provider communication during caries management sessions in an academic dental teaching practice.

methodsQuestionnaires were administered to student-providers (3rd and 4th years) and patients (age 18+) in the Harvard Dental Center Teaching Practice from July through December 2022. The student-provider questionnaire assessed challenges, adherence, and communication approaches used during caries management. The patient questionnaire focused on patients' communication preferences, understanding of caries, oral health literacy, and attitudes towards caries management. Descriptive analyses were calculated for both student-provider and patient data, and open-ended student-provider responses were analyzed using a content analysis and organized into themes.

resultsQuestionnaires were completed by 34 student-providers (50% response rate) and a convenience sample of 110 patients. Among student-providers who reported conducting a caries management session, all reported using simple language and 65.6% focused on discussing limited concepts at a time. Patients preferred simple language (54.8%), motivational interviewing (47.1%), and visual aids, such as models and x-rays (40.4%), to better understand concepts. A subset of student-providers (39.3%) reported challenges in effectively communicating and motivating patients to improve oral hygiene habits. Approximately half of the patients (55.2%) felt confident completing dental forms independently. Regarding their understanding of caries, 54.7% of patients responded that tooth decay will always necessitate fillings and 43.6% of patients responded that they will know when they have tooth decay.

conclusionsThese findings highlight the importance of interpersonal communication skill training in dental education to facilitate productive provider-patient communication, particularly in the context of caries risk assessment and management.

Indexed as

CommunicationDental CariesProfessional-Patient RelationsQuality ImprovementStudents, DentalAdolescentAdultEducation, DentalFemaleHumansMaleMiddle AgedSurveys and QuestionnairesYoung AdultCaries managementCommunicationDentalEducationProfessional-patient relationsStudents

Identifiers

PMID40410814
PMCPMC12102887

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.