ArticleJournal of education and health promotion2025
Developing a training program based on intervention mapping to improve healthcare professionals' communication skills: A study protocol.
Article in Journal of education and health promotion, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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5 authors.
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Abstract
backgroundPoor communication by healthcare professionals contributes to physical and psychological suffering in patients. Intervention mapping (IM) is a framework that integrates theoretical and empirical evidence to ensure that the intervention can be implemented in real-world settings. From this perspective, the aim of this study is to describe a specific study protocol for developing a training program to improve healthcare professionals' communication skills based on the IM. MATERIALS AND
methodsIn this protocol study, the IM framework is applied as the theoretical backbone of designing a training program for improving healthcare providers' communication skills. IM included a six-step process to develop our intervention program. Completing the six steps provides a plan for designing, implementing, and evaluating training the program. Basically, phases 1-4 focus on developing multistep interventions to improve health behaviors and environmental conditions, phase 5 focuses on developing an implementation strategy to better utilize the program, and phase 6 is used to plan the evaluation of the program itself and its implementation.
conclusionsIM seems to be a useful framework for developing training program because professionals' communication skills are being affected by multiple internal and extra-organizational factors that will be explained in more details by applying IM steps. In this article, we describe IM as a relevant approach for designing improved communication skill interventions.
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