ArticleDigital health
Predicting digital contact tracing tool adoption during COVID-19 from the perspective of TAM: The role of trust, fear, privacy, anxiety, and social media.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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Who cites it
2 citing papers in PubMed.
- Advancing foundational models in digital health technology adoption: A systematic literature review of multidisciplinary factors.PLOS digital health · 2026Article
- Article
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10 authors.
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Abstract
Objective: The emergence of more contagious SARS-CoV-2 variants, such as EG.5 (Eris), has heightened the urgency of assessing associated risks and managing the spread of infections. Digital Contact Tracing (DCT) tools have been widely adopted to mitigate these risks, although the factors driving their acceptance are complex and multifaceted. However, there is a significant lack of research on the application of DCT within Saudi Arabia, despite its proactive use of such technologies in public health strategies. This study investigates the key determinants of DCT adoption and acceptance by integrating the Technology Acceptance Model (TAM) with psychological, social, and regulatory factors related to the context of the study. Methods: Using a quantitative, cross-sectional design, data were collected from Saudi participants through an online survey and analysed using Structural Equation Modeling (SEM) with SmartPLS4. Results: The results supported all the hypotheses except for the relationship between social media awareness and DCT tool usage. The findings revealed that COVID-19-induced anxiety significantly influenced technology acceptance, with social influence playing a mediating role. This study introduces a novel, context-specific model contributing to the technology acceptance field by exploring how pandemic-related factors, such as anxiety and social influence, affect DCT tool adoption. It also addresses a critical gap in the previous literature by examining the mediating role of social impact in the association between privacy and event-related fear and the moderating effect of COVID-19 anxiety on social media awareness and DCT usage. The findings offer valuable insights for governmental interventions, health institutions, and legislators in managing pandemics globally and within the Kingdom of Saudi Arabia. Conclusion: We introduce a novel, context-specific model for understanding how pandemic-related psychological and social factors influence DCT adoption in this study. Those results provide insight into how policymakers, health institutions, and legislators can use DCT tools to manage pandemics globally and in Saudi Arabia.
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