Evidence map›Paper›PMID 40340701›Full record

ArticleScandinavian journal of primary health care2025

Experiences of patients with complex needs at municipal emergency outpost satellites.

Trude Østerbø, Gro Hovland, Siri Ytrehus, Dagrun Kyrkjebø, Erik Zakariassen, Ole T Kleiven

Abstract read
In one paragraph

Article in Scandinavian journal of primary health care, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Trude ØsterbøWestern Norway University of Applied Science, Førde, Norway.ORCID 0009-0005-7756-0844
Gro HovlandWestern Norway University of Applied Science, Førde, Norway.ORCID 0000-0001-5756-6994
Siri YtrehusWestern Norway University of Applied Science, Førde, Norway.ORCID 0000-0003-4729-6665
Dagrun KyrkjebøWestern Norway University of Applied Science, Førde, Norway.ORCID 0000-0001-7841-739X
Erik ZakariassenNational Centre for Emergency Primary Health Care, NORCE, Norwegian Research Centre, Bergen, Norway.ORCID 0000-0002-8708-028X
Ole T KleivenWestern Norway University of Applied Science, Førde, Norway.ORCID 0000-0002-7036-8885

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundIn 2015, Norway introduced stricter requirements for organizing primary emergency care. These changes led to new solutions such as municipal emergency outpost satellites, providing inhabitants shorter access to care in resource-limited areas. This study explores patient experiences at emergency outpost satellites staffed by a nurse on site with a general practitioner (GP) available

methodsA qualitative study was conducted with seven patients, aged 62-82, with complex needs, from four small and medium-sized municipalities in Vestland County, Norway. Data were collected through individual semi-structured interviews, which took place within 6 months of an acute consultation at an emergency outpost satellite. The data were analysed using systematic text condensation (STC).

resultsPatients had both positive and negative experiences with video consultations. They valued short travel distances and quick GP access

conclusionsThe participants' experience of communication with the GP and nurse was crucial for the video consultation to be perceived as satisfactory. Participants felt that video consultations reduced travel burdens and provided quick clarification. Nurses played an important mediating role, but poor communication and technical issues made some participants feel unsafe using the emergency outpost satellites.

Indexed as

Emergency Medical ServicesPatient SatisfactionPrimary Health CareRemote ConsultationAgedAged, 80 and overCommunicationFemaleGeneral PractitionersHealth Services AccessibilityHumansInterviews as TopicMaleMiddle AgedNorwayQualitative Researchcomplex needsemergency outpost satelliteshealth communicationpatient experiencesVideo conferences

Identifiers

PMID40340701
PMCPMC12632231

What OpenQuestion holds

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.