ArticleBMC public health2025
An investigation of psychological well-being among platform riders in mainland China.
Article in BMC public health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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4 authors.
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Abstract
objectivesThis study examined the relationships between work stressors (i.e., precarious work conditions, customer incivility, fast work pace, and job insecurity) and their relations with job satisfaction and emotional exhaustion among platform drivers in mainland China. In addition, we tested whether psychological capital (PsyCap) moderated the hypothesized relationships.
methods2539 platform drivers (Men = 2244; Women = 295, Mean age = 28.18, SD = 6.38) in Mainland China were recruited.
resultsWork stressors were positively related to emotional exhaustion but negatively associated with job satisfaction. Regarding the hypothesized moderating effect, PsyCap moderated the association between precarious work conditions and fast work pace in predicting job satisfaction. Furthermore, PsyCap also interacted with precarious work conditions, job insecurity, and customer incivility in predicting emotional exhaustion.
conclusionThe occupational well-being of platform drivers was significantly related to their working conditions. PsyCap is a salient factor that alleviates the negative work stressors that affect these outcomes.
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