Evidence map›Paper›PMID 40319168›Full record

ArticleNPJ digital medicine2025

The FAIIR conversational AI agent assistant for youth mental health service provision.

Stephen Obadinma, Alia Lachana, Maia Leigh Norman, Jocelyn Rankin, Joanna Yu, Xiaodan Zhu, Darren Mastropaolo, Deval Pandya, Roxana Sultan, Elham Dolatabadi

Abstract read
In one paragraph

Article in NPJ digital medicine, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Trial
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

Stephen ObadinmaElectrical and Computer Engineering, Queen's University, 99 University Ave, Kingston, ON, Canada. 16sco@queensu.ca.
Alia Lachana *Humber College, 205 Humber College Boulevard, Toronto, ON, Canada.
Maia Leigh Norman *Vector Institute, W1140-108 College Street, Schwartz Reisman Innovation Campus, Toronto, ON, Canada.ORCID http://orcid.org/0000-0002-7108-7233
Jocelyn Rankin *Kids Help Phone, 439 University Avenue, Toronto, ON, Canada.
Joanna Yu *Vector Institute, W1140-108 College Street, Schwartz Reisman Innovation Campus, Toronto, ON, Canada.
Xiaodan ZhuElectrical and Computer Engineering, Queen's University, 99 University Ave, Kingston, ON, Canada.
Darren MastropaoloKids Help Phone, 439 University Avenue, Toronto, ON, Canada.
Deval PandyaVector Institute, W1140-108 College Street, Schwartz Reisman Innovation Campus, Toronto, ON, Canada.
Roxana SultanVector Institute, W1140-108 College Street, Schwartz Reisman Innovation Campus, Toronto, ON, Canada.
Elham DolatabadiVector Institute, W1140-108 College Street, Schwartz Reisman Innovation Campus, Toronto, ON, Canada. edolatab@yorku.ca.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Frontline crisis support plays a critical role in youth mental health services, where Crisis Responders (CRs) engage in conversations and assign issue tags to guide interventions. To enhance this process, we introduce FAIIR (Frontline Assistant: Issue Identification and Recommendation), an ensemble of domain-adapted transformer models trained on 780,000 conversations. FAIIR aims to reduce CR's cognitive burden, enhance issue identification accuracy, and streamline post-conversation administrative tasks. Evaluated on retrospective data, FAIIR achieves an average AUC ROC of 94%, an average F1-score of 64%, and an average recall score of 81%. During the silent testing phase, its performance remained robust, with less than a 2% drop in all metrics. CRs exhibited 90.9% agreement with its predictions, and expert agreement with FAIIR exceeded their agreement with original labels. These findings highlight FAIIR's potential to assist CRs in prioritizing urgent cases and ensuring appropriate resource allocation in crisis interventions.

Identifiers

PMID40319168
PMCPMC12049518

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.