Evidence map›Paper›PMID 40297466›Full record

ArticlePeerJ2025

Telehealth satisfaction among patients with chronic diseases: a cross-sectional analysis.

Abdelaziz Hendy, Sally Mohammed Farghaly Abdelaliem, Ahmed Zaher, Bothayna N Sadek, Abdulqadir J Nashwan, Mohammed Musaed Ahmed Al-Jabri, Ahmad Ahmeda, Ahmed Hendy, Amany Anwar Saeed Alabdullah, Shaban Majed Sinnokrot

Abstract read
In one paragraph

Article in PeerJ, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

Abdelaziz HendyPediatric Nursing Department, Faculty Nursing Ain Shams University, Cairo, Egypt.
Sally Mohammed Farghaly AbdelaliemDepartment of Nursing Management and Education, College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
Ahmed ZaherPsychiatric Mental Health Nursing, Faculty of Nursing, Ain Shams University, Cairo, Egypt.
Bothayna N SadekAssistant Professor, Pediatric Nursing Department, Faculty Nursing Ain Shams University, Cairo, Egypt.
Abdulqadir J NashwanDepartment of Public Health, College of Health Sciences, QU Health, Qatar University, Doha, Qatar.
Mohammed Musaed Ahmed Al-JabriCollege of Applied Medical Sciences, Prince Sultan University, Wadi Aldawaser, Saudi Arabia.
Ahmad AhmedaDepartment of Basic Medical Sciences, College of Medicine, Ajman University, Ajman, United Arab Emirates.
Ahmed HendyDepartment of Mechanics and Mathematics, Western Caspian University, Baku, Azerbaijan.
Amany Anwar Saeed AlabdullahDepartment of Maternity and Pediatric Nursing, College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
Shaban Majed SinnokrotFaculty Nursing, Zarqa University, Zarqa, Jordan.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: The study aims to assess telehealth satisfaction among patients with chronic diseases focusing on key demographic and clinical factors that influence satisfaction. Methods: A descriptive cross-sectional study was conducted using a self-reported online questionnaire between December 1, 2023, and January 30, 2024. The study targeted chronic patients who had been using telehealth for at least three months. After screening for eligibility and ensuring data completeness, responses from 1,070 patients from three non-governmental hospitals were included in the analysis. The questionnaire covered demographic, socio-economic, and technology-related data, as well as a telehealth satisfaction scale. Results: A total of 62.9% of patients reported being satisfied with the telehealth services they received, while 37.1% expressed dissatisfaction. Logistic regression analysis identified several factors associated with patient satisfaction. The constant term was significantly positive (coefficient = 4.129, Conclusion: Addressing demographic, socio-economic, and technological needs can enhance patient satisfaction with telehealth services. Tailoring services to specific patient preferences, especially for older patients and those needing continuous training, can improve telehealth effectiveness and acceptance.

Indexed as

Patient SatisfactionTelemedicineAdultAgedChronic DiseaseCross-Sectional StudiesFemaleHumansMaleMiddle AgedSocioeconomic FactorsSurveys and QuestionnairesChronic diseasesLogistic modelsPatient satisfactionTelehealth servicesTelehealth utilization

Identifiers

PMID40297466
PMCPMC12036575

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.