Evidence map›Paper›PMID 40282107›Full record

ArticleBehavioral sciences (Basel, Switzerland)2025

Content Moderator Mental Health and Associations with Coping Styles: Replication and Extension of Previous Studies.

Ruth Spence, Jeffrey DeMarco

Abstract read
In one paragraph

Article in Behavioral sciences (Basel, Switzerland), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Ruth SpenceCentre for Abuse and Trauma Studies, Middlesex University, London NW4 4BT, UK.ORCID 0000-0002-6197-9975
Jeffrey DeMarcoCentre for Abuse and Trauma Studies, Middlesex University, London NW4 4BT, UK.ORCID 0000-0002-7160-2100

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

There is an increasing evidence base that demonstrates the psychological toll of content moderation on the employees that perform this crucial task. Nevertheless, content moderators (CMs) can be based worldwide and have varying working conditions. Therefore, there is a need for studies to be replicated to ensure that the results are robust. The current study used a large sample of commercial CMs employed by an international company to replicate the results from two previous studies that relied on an anonymous online survey. The results pertaining to mental health, wellbeing, and the effectiveness of wellbeing services for this population were mostly replicated. Over a quarter of CMs demonstrated moderate to severe psychological distress, and a quarter were experiencing low wellbeing. Further, the results suggest the potential utility for interventions that increase problem-focussed problem solving, as well as a need for the efficacy of wellbeing services to be evaluated more broadly.

Indexed as

content moderationmental healthreplicationtrust and safetywellbeing

Identifiers

PMID40282107
PMCPMC12024403

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.