Evidence map›Paper›PMID 40275299›Full record

ArticleInternational journal for equity in health2025

How accessible are the websites of health services for people who have had a stroke?

Melita J Giummarra, Eleanor Brown, Tanya A Rose, Natasha A Lannin, Brooke Parsons, Emma Power, Young Stroke Service team

Abstract read
In one paragraph

Article in International journal for equity in health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Melita J Giummarra *Department of Neuroscience, School of Translational Medicine, Monash University, 99 Commercial Road, Melbourne, VIC, 3162, Australia.ORCID http://orcid.org/0000-0001-7839-6058
Eleanor Brown *Department of Neuroscience, School of Translational Medicine, Monash University, 99 Commercial Road, Melbourne, VIC, 3162, Australia.
Tanya A RoseUniversity of Technology Sydney, Ultimo, NSW, Australia.ORCID http://orcid.org/0000-0002-5357-8426
Natasha A LanninDepartment of Neuroscience, School of Translational Medicine, Monash University, 99 Commercial Road, Melbourne, VIC, 3162, Australia.ORCID http://orcid.org/0000-0002-2066-8345
Brooke ParsonsLived Experience Ambassador, Melbourne, Victoria, Australia.
Emma PowerUniversity of Technology Sydney, Ultimo, NSW, Australia.ORCID http://orcid.org/0000-0001-5204-322X
Young Stroke Service team

Funding

National Heart Foundation of Australia 105762Rapid Applied Research Translation Grant from the Medical Research Future Fund RARUR000042
6 · The paper itself

Abstract

backgroundAfter sudden onset conditions (e.g., stroke), people commonly search for information online about healthcare and health services. Accessible websites are important for people with support needs, such as aphasia, to maximise their access to health service information. The accessibility of stroke-related health service websites against the Web Content Accessibility Guidelines (WCAG) and stroke-related access needs is not known. Therefore, the present study examined website accessibility of Australian health organisations, and their services, that provide post-stroke healthcare.

methodA cross-sectional descriptive study design was used to identify relevant health services in Victoria and South Australia. Organisation homepages and service webpages were assessed for WCAG errors and alerts using the WAVE® Web Accessibility Evaluation Tool. A 16-item stroke accessibility checklist was used to document accessibility issues for people with stroke-related communication, cognitive and sensory processing impairments. The checklist assessed webpage navigation, readability and formatting. Publication of an accessibility statement or policy on the website was recorded. Issues were classified according to perceivability, understandability, operability and robustness (POUR) domains.

resultsA total of 185 webpages (126 homepages and 59 service-specific webpages) were evaluated against WCAG standards. Most webpages (n = 150, 81.1%) had at least one WCAG error (Median = 5 errors); the most prevalent being empty links that could not be read by a screen reader (n = 92, 49.7%). Checklist evaluations were completed for 105 webpages. Only 17 websites had an accessibility statement. Nearly all webpages had a reading level above Flesch-Kincaid Grade 6. Problems with readability, line height, font size, paragraph length, and bolding of key information were common. All had issues with 'perceivability' and 'understandability', and all but one website had operability issues. Only 10% of webpages contained robustness errors that could lead to compatibility issues across various browsers, devices, and assistive technologies. Government organisation websites had significantly fewer POUR accessibility issues than private sector sites.

conclusionsHealth services should take concerted steps towards ensuring that their websites are accessible for all healthcare consumers, including people with language, cognitive and visual processing impairments, which are common after stroke. Online service information provides a key role in enabling stroke survivors to access information and make decisions about their healthcare.

Indexed as

Access to InformationHealth Services AccessibilityInternetStrokeAustraliaCross-Sectional StudiesHumansSouth AustraliaVictoriaAccessibilityAphasiaHealth servicesInternet accessRehabilitationStrokeW3CWCAGWeb accessibility

Identifiers

PMID40275299
PMCPMC12020066

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.