Evidence map›Paper›PMID 40249564›Full record

SynthesisCJEM2025

Improving patient care experience in the pediatric emergency department: a systematic review.

Evan Abram, Bhavan Dhaliwal, Banke Oketola, Hoda Badran, Apoorva Gangwani, Peace Eleonu, Carrie Costello, Clara Tam, Terry P Klassen, Elisabete Doyle and 1 more

Abstract readSystematic Review
PubMed Publisher
In one paragraph

Synthesis in CJEM, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Evan AbramThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Bhavan DhaliwalThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Banke OketolaThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Hoda BadranThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Apoorva GangwaniThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Peace EleonuThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Carrie CostelloDepartment of Pediatrics and Child Health, Max Rady College of Medicine, Rady Faculty of Health Sciences, University of Manitoba, Winnipeg, MB, Canada.
Clara TamThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Terry P KlassenProvincial Department Head, College of Medicine, University of Saskatchewan, Saskatoon, SK, Canada.
Elisabete DoyleThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada.
Alex AregbesolaThe Children's Hospital Research Institute of Manitoba, Winnipeg, MB, Canada. Alex.Aregbesola@umanitoba.ca.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesThe primary objective of the project was to summarize existing evidence on patient experiences in pediatric emergency departments (EDs). The secondary objectives were to characterize patient care experience in pediatric EDs, identify barriers to optimal patient care in pediatric EDs, and identify equity, diversity, and inclusion (EDI) principles influencing pediatric emergency care.

methodsWe performed a systematic review of cohort, cross-sectional, and controlled clinical studies on children's (≤ 21 years) experience in the pediatric ED. We searched MEDLINE (Ovid), Embase (Ovid), PsycInfo (Ovid), Cochrane Database of Systematic Reviews (Ovid), CENTRAL (Ovid), and CINAHL (EBSCO) from inception until September 7, 2023. Two reviewers independently screened articles for primary outcomes involving any health care outcome or health care utilization, along with secondary outcomes of EDI factors influencing patient care. Data were obtained from included studies using narrative and descriptive analysis. The process was strengthened by input from patients, families, and providers on the Manitoba Emergency Advisory Committee, who proposed additional areas for consideration.

resultsSix articles were included, assessing 12 experiences. All studies were from high-volume centers. The primary outcome data indicated an overall satisfaction being rated positively, with satisfaction levels exceeding 70% despite lower ratings in privacy, communication, and waiting areas. Wait times and speed of care were significantly correlated with satisfaction (r = -0.48, P < 0.01 and r = 0.38, P < 0.01, respectively), noting wait times and privacy as barriers to care. The EDI factor impacting patient experience was race, showing decreased scores for privacy and patient voice for those identifying as non-white.

conclusionsEven with a high overall satisfaction in the pediatric EDs, aspects influencing the experience can be improved. Wait times, waiting areas, privacy and EDI factor such as race should be addressed to help overcome barriers and improve the care patients receive.

Indexed as

Emergency Service, HospitalPatient SatisfactionQuality ImprovementChildHumansBarriersEmergencyPatient experiencePediatrics

Identifiers

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.