ArticleFrontiers in public health2025
Exploring the factors influencing the adoption of online medical services by older adults: a modified UTAUT2 based study.
Article in Frontiers in public health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Healthcare consumers' acceptance and use of digital health technology in LMICs and the role of self-efficacy and facilitating conditions: a systematic review and meta-analysis.The Lancet regional health. Western Pacific · 2026Article
- Exploring care adoption intention among older adults using XGBoost: a rural case in Anhui, China.Frontiers in public health · 2026Article
- The Mechanism of Online Health Information Seeking Switching to Online Medical Consultation: Cross-Sectional Study.JMIR formative research · 2025Article
- Clinical Efficacy Over Privacy: Public Prioritization of Risk Dimensions in Telesurgery Acceptance Among Young Adults with Higher Education.Telemedicine reportsArticle
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Authors and funding
5 authors.
Funding
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Abstract
Objective: The adoption rate of online medical services (OMS) among older adults remains notably low. Existing literature on OMS has rarely focused on older adults and the influences of individual characteristics within this population remain underexplored. To explore the factors influencing the adoption of OMS by older adults in China, this study proposes a modified Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model by integrating technology anxiety, trust, and perceived risk and adding new moderating variables such as education level and health status. Method: Data was collected through a face-to-face survey, which included 379 valid questionnaires. Structural equation modeling (SEM) was used to analyze the data and test the research hypotheses. Results: For older adults, performance expectancy ( Discussion: Our empirical research discovers the drivers and barriers influencing the adoption of OMS by older adults. Based on the findings, we provide some recommendations to promote the adoption of OMS among older adults. Our findings and recommendations can aid providers, developers, policymakers, market practitioners, and managers of OMS in developing better services and strategies to successfully implement OMS among the older population.
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