Evidence map›Paper›PMID 40229744›Full record

ArticleBMC palliative care2025

The blue tick: WhatsApp as a care tool in pediatric palliative care.

Mariangela Rosa, Anna Santini, Valentina De Tommasi, Caterina Agosto, Luca Giacomelli, Simonetta Papa, Lara Vecchi, Franca Benini

Abstract read
In one paragraph

Article in BMC palliative care, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Mariangela RosaPediatric Pain and Palliative Care Service, Department of Women's and Children's Health, University Hospital, Padova, Italy. mariangela.rosa@aopd.veneto.it.
Anna SantiniPediatric Pain and Palliative Care Service, Department of Women's and Children's Health, University Hospital, Padova, Italy.
Valentina De TommasiPediatric Pain and Palliative Care Service, Department of Women's and Children's Health, University Hospital, Padova, Italy.
Caterina AgostoPediatric Pain and Palliative Care Service, Department of Women's and Children's Health, University Hospital, Padova, Italy.
Luca GiacomelliPolistudium SRL, Milan, Italy.
Simonetta PapaPolistudium SRL, Milan, Italy.
Lara VecchiPolistudium SRL, Milan, Italy.
Franca BeniniPediatric Pain and Palliative Care Service, Department of Women's and Children's Health, University Hospital, Padova, Italy. franca.benini@unipd.it.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundComprehensive care, which includes psychological support for pediatric palliative care (PPC) patients, addresses all aspects of the patient's life. It focuses on managing disease-related challenges and identifying strategies for personal, relational, and social dynamics. Effective communication between patients and healthcare providers is essential in the PPC setting. While various assistive communication tools have been explored in literature, using instant messaging within PPC remains relatively unexamined. Therefore, this study aims to evaluate the role of this technology in supporting patient care.

methodsVirtual messages exchanged between psychologists and PPC patients via WhatsApp were analyzed retrospectively. The content of these messages was examined qualitatively through thematic analysis using ATLAS.ti software, and sociodemographic characteristics were also collected.

resultsA total of 25 patients receiving PPC services were recruited, with 5,623 messages evaluated across 766 interaction threads between patients and psychologists. On average, there were 7.34 messages per thread, ranging from 1 to 116 messages per thread. The qualitative thematic analysis revealed that the message content primarily fell into two areas: informative and psychological. The informative area included exchanges about symptomatology, procedures performed, visits, and general health. The psychological area consisted of messages reflecting negative and positive thoughts and emotions related to personal experiences, peer relationships, and family dynamics. Notably, 8.2% of the messages were significant enough to be shared within the team, which helped redirect or modify the care plan for the child and family. Additionally, 8.9% of the messages prompted medical, nursing, or psychological emergency consultations.

conclusionsThis communication tool appears more accessible for adolescent patients who regularly use instant messaging applications. Its immediacy and ease of use make such communication strategies effective and efficient for organizing, coordinating, and implementing care for a sizable portion of PPC patients.

Indexed as

Mobile ApplicationsPalliative CarePediatricsAdolescentChildChild, PreschoolFemaleHumansMaleQualitative ResearchRetrospective StudiesCommunicationInstant messagingPediatric palliative care

Identifiers

PMID40229744
PMCPMC11995582

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.