ArticleJournal of nursing management2023
Nurses' Experiences of Conflict Management at a Teaching Hospital in Namibia: A Qualitative Study.
Article in Journal of nursing management, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
1 citing paper in PubMed.
- Conflict management as a nurse's competency in the surgical ward.Revista da Escola de Enfermagem da U S P · 2026Article
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Authors and funding
3 authors.
Funding
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Abstract
The purpose of this study was to explore nurses' experiences of conflict management at a central hospital in Namibia. Conflict in nursing practice is inevitable and experienced regularly. Understanding how nurses experience conflict is at the centre of the successful handling of conflict, which may enhance teamwork and quality of patient care. A phenomenological transcendental (descriptive) phenomenology design was used in this study. Fifteen nurses were purposively selected at the teaching hospital and interviewed to generate data, which were analysed thematically between June and November 2021. Five themes were generated from a rigorous analysis process: understanding of conflict and conflict management; development of conflict; conflict management approaches; consequences of conflict; and in-service training. Conflict situations that nurses face during their practice may remain unresolved or inappropriately resolved if they lack the necessary education and skills in conflict management. Nursing education and continuous education on conflict management should thus be provided to all nurses to empower them to manage conflict situations, which could improve their nursing practice and quality of patient care. There is a need to strengthen conflict management education in both undergraduate and continuous education programmes for nurses.
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