ArticleBMC health services research2025
The relationship between nurses' demographic work-related variables and emotional labor behavior on nurse burnout during the COVID 19 pandemic.
Article in BMC health services research, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed.
- The relationship between role stress and compassion fatigue of medical workers: the mediating role of emotional labor and the moderating role of positive psychological capital.BMC psychology · 2026Article
- Nurses crisis management during COVID-19 at individual and organizational levels in a qualitative single centre study in Poland.Scientific reports · 2025Article
- Work-related stress in intensive care unit night shift nurses: A cross-sectional analysis of prevalence and determinants.PloS one · 2025Article
- Identifying latent profiles of emotional labor and exploring their links to psychological resilience among tertiary hospital nurses.Frontiers in psychology · 2025Article
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4 authors.
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Abstract
backgroundReducing levels of burnout is one of the most important issues in protecting the nursing workforce, especially in times of crisis such as pandemics. Emotional labor behavior would help reduce burnout among nurses. There is a need to explain the relationships between these variables. This study aimed to determine the effect of nurses' demographic, work-related variables and emotional labor behaviors on nurse burnout levels during the COVID 19 pandemic.
methodsThis descriptive, cross-sectional study was conducted with 306 nurses. In this study, the first part of the data collection form included questions related to individual and occupational characteristics and COVID 19 conditions; the second part included the Emotional Labor Behavior Scale for Nurses; and the third part included the Maslach Burnout Inventory. Descriptive statistics and multiple regression analysis were used in the analysis of the data.
resultsThe results of this study showed that sincere and in-depth emotional labor behaviors, a high level of job satisfaction, a low level of perceived workload, being female, increased age, and working in a public hospital reduced nurse burnout levels.
conclusionThis study found that sincere emotional labor reduced depersonalization, while in-depth emotional labor contributed to lower burnout levels. High job satisfaction was associated with reduced emotional exhaustion and depersonalization. Nurse managers should improve emotional labor behaviors to reduce burnout among nurses. In addition, especially in crisis situations such as pandemics, they should develop strategies to reduce workload and increase job satisfaction.
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