ArticleFrontiers in psychology2025
Navigating the digital landscape: unraveling the interplay of challenge and hindrance components of technostress on employee voice behavior.
Article in Frontiers in psychology, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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Who cites it
2 citing papers in PubMed.
- Navigating the Digital Storm: A Systematic Review and Meta-Analysis of Technology-Induced Job Insecurity, Its Outcomes and Moderators.Behavioral sciences (Basel, Switzerland) · 2026Review
- AI literacy as both bridge and buffer: unraveling its dual role between research stressors and teaching excellence.Frontiers in psychology · 2026Article
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Authors and funding
4 authors.
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Abstract
Introduction: The increasing digitalization of office work, especially with the rise of remote work, has amplified the impact of technostress in organizations. This study examines how technostress influences employee voice behavior. Grounded in the challenge-hindrance stressor framework, we hypothesize that certain aspects of technostress may positively affect voice behavior, psychological safety, intrinsic motivation, and affective commitment. Our findings provide insights for organizations to understand these dynamics and develop managerial strategies that foster positive workplace behaviors. Methods: We conducted a cross-sectional study using an online questionnaire with office employees experienced in remote work ( Results: Our findings reveal that technostress consists of challenge and hindrance components. Techno-uncertainty and, to a lesser extent, techno-overload acted as challenge stressors, positively influencing voice behavior directly or through intrinsic motivation and affective commitment. Conversely, techno-insecurity and techno-complexity emerged as hindrance stressors. Techno-insecurity negatively affected all measured variables, while techno-complexity reduced voice behavior and psychological safety. We observed a positive linear relationship between challenge stressors and voice behavior, a negative linear relationship with hindrance stressors, and a weak U-shaped relationship between techno-insecurity and promotive voice. Discussion: Our study underscores the need to analyze technostress through the challenge-hindrance stressors framework, as its components can both enhance and hinder employee motivation and voice behavior. We interpret our findings through the lens of Conservation of Resources (COR) theory, emphasizing a proactive rather than a defensive or reactive approach. Additionally, we propose managerial strategies to encourage voice behavior in technostress-prone work environments.
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