Evidence map›Paper›PMID 40204118›Full record

ArticleApplied clinical informatics2025

Patient and Family Perceptions of Real-Time Access to Electronic Health Information: A Social Media Survey.

Caitlan S Pinotti, Rajdeep Pooni, Vincent Del Gaizo, Melanie Kohlheim, Emily Schildt, Alysha J Taxter, Tova Ronis, CARRA Clinical Informatics Workgroup

Abstract read
In one paragraph

Article in Applied clinical informatics, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Caitlan S PinottiDepartment of Pediatrics, Duke University, Durham, North Carolina, United States.
Rajdeep PooniDepartment of Pediatrics, Stanford Children's Health, Stanford University School of Medicine, Palo Alto, California, United States.
Vincent Del GaizoChildhood Arthritis and Rheumatology Research Alliance (CARRA), Washington, District of Columbia, United States.
Melanie KohlheimChildhood Arthritis and Rheumatology Research Alliance (CARRA), Washington, District of Columbia, United States.
Emily SchildtDepartment of Pediatrics, Seattle Children's Hospital, Seattle, Washington, United States.
Alysha J TaxterDepartment of Pediatrics and Clinical Informatics, Nationwide Children's Hospital, Columbus, Ohio, United States.
Tova RonisDepartment of Pediatrics, Children's National Hospital, George Washington University School of Medicine and Health, Washington, District of Columbia, United States.
CARRA Clinical Informatics Workgroup

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveThis study seeks to understand pediatric rheumatology patients' and caregivers' utilization and perceptions of immediate access to their electronic health information (EHI) via patient portals.

methodsAn anonymous, 23-question Qualtrics survey was distributed via social media to patients and families with pediatric rheumatic diseases. The survey link and Quick Response (QR) code were posted on disease-specific Facebook accounts. Descriptive statistics were used with a thematic content analysis performed on free-text responses.

resultsThe survey received 253 eligible responses. Nearly 48% of participants reported accessing their electronic patient portal >12 times in the last year, while only 0.4% (one respondent) reported accessing it zero times and 8% reported accessing it 1 to 2 times. Following a medical appointment, 45% reported regularly accessing their portal the same day as their appointment, 36% when they get an alert for new results, and 0.8% only in response to a healthcare provider message. About 98% use the patient portal to access laboratory results, 98% provider notes, 80% healthcare provider messages, 64% imaging results, 53% appointments, and 28% medications. Thematic content analysis found that respondents use the portal for coordination of care and to advocate for themselves or their child. The emotional impact of access to EHI without provider explanation was variable by respondent, with some reporting increased worry and some less worry. Many respondents (18%) found value in posting results to social media sites for help in interpretation.

conclusionThis study demonstrates pediatric rheumatology patients' and caregivers' strong portal engagement and expectation for immediate access to EHI through the patient portal. Although some did report that access to EHI without provider input can increase worry or anxiety, families perceive the patient portal as a tool for self-advocacy and engagement in care, leading to a stronger sense of their role as a member of the care team.

Indexed as

Access to InformationElectronic Health RecordsFamilyPatientsSocial MediaAdolescentAdultChildFemaleHumansMalePatient PortalsSurveys and Questionnaires

Identifiers

PMID40204118
PMCPMC12020537

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.