Evidence map›Paper›PMID 40167029›Full record

ArticleEpilepsia open2025

Comparative assessment of artificial intelligence chatbots' performance in responding to healthcare professionals' and caregivers' questions about Dravet syndrome.

Joana Jesus-Ribeiro, Eugenia Roza, Bárbara Oliveiros, Joana Barbosa Melo, Mar Carreño

Abstract read
In one paragraph

Article in Epilepsia open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Joana Jesus-RibeiroCoimbra Institute for Clinical and Biomedical Research (iCBR) - Center of Investigation on Environment Genetics and Oncobiology (CIMAGO), Faculty of Medicine, University of Coimbra, Coimbra, Portugal.ORCID https://orcid.org/0000-0002-0197-6780
Eugenia RozaCarol Davila University of Medicine and Pharmacy, Bucharest, Romania.ORCID https://orcid.org/0000-0002-5061-7821
Bárbara OliveirosCoimbra Institute for Clinical and Biomedical Research (iCBR) - Center of Investigation on Environment Genetics and Oncobiology (CIMAGO), Faculty of Medicine, University of Coimbra, Coimbra, Portugal.ORCID https://orcid.org/0000-0001-7836-8161
Joana Barbosa MeloCoimbra Institute for Clinical and Biomedical Research (iCBR) - Center of Investigation on Environment Genetics and Oncobiology (CIMAGO), Faculty of Medicine, University of Coimbra, Coimbra, Portugal.ORCID https://orcid.org/0000-0001-5049-2670
Mar CarreñoEpilepsy Unit, Neurology Department, Hospital Clínic Barcelona - Member of European Reference Network EpiCARE, Barcelona, Spain.ORCID https://orcid.org/0000-0002-3361-8427

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveArtificial intelligence chatbots have been a game changer in healthcare, providing immediate, round-the-clock assistance. However, their accuracy across specific medical domains remains under-evaluated. Dravet syndrome remains one of the most challenging epileptic encephalopathies, with new data continuously emerging in the literature. This study aims to evaluate and compare the performance of ChatGPT 3.5 and Perplexity in responding to questions about Dravet Syndrome.

methodsWe curated 96 questions about Dravet syndrome, 43 from healthcare professionals and 53 from caregivers. Two epileptologists independently graded the chatbots' responses, with a third senior epileptologist resolving any disagreements to reach a final consensus. Accuracy and completeness of correct answers were rated on predefined 3-point scales. Incorrect responses were prompted for self-correction and re-evaluated. Readability was assessed using Flesch reading ease and Flesch-Kincaid grade level.

resultsBoth chatbots had the majority of their responses rated as "correct" (ChatGPT 3.5: 66.7%, Perplexity: 81.3%), with no significant difference in performance between the two (χ SIGNIFICANCE: Our findings underscore the potential of AI chatbots in delivering accurate and complete responses to Dravet syndrome queries. However, they have limitations, particularly in complex areas like treatment. Continuous efforts to update information and improve readability are essential. PLAIN LANGUAGE SUMMARY: Artificial intelligence chatbots have the potential to improve access to medical information, including on conditions like Dravet syndrome, but the quality of this information is still unclear. In this study, ChatGPT 3.5 and Perplexity correctly answered most questions from healthcare professionals and caregivers, with ChatGPT 3.5 performing better for caregivers. Treatment-related questions had the most incorrect answers, particularly those from healthcare professionals. Both chatbots demonstrated the ability to correct previous incorrect responses, particularly Perplexity. Both chatbots produced text requiring advanced reading skills. Further improvements are needed to make the text easier to understand and address difficult medical topics.

Indexed as

Artificial intelligenceChatGPT 3.5Dravet syndromeLarge language modelPerplexity

Identifiers

PMID40167029
PMCPMC13394606

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.