Evidence map›Paper›PMID 40150182›Full record

ArticleBehavioral sciences (Basel, Switzerland)2025

AI as the Therapist: Student Insights on the Challenges of Using Generative AI for School Mental Health Frameworks.

Cecilia Ka Yuk Chan

Erratum issuedAbstract read
In one paragraph

Article in Behavioral sciences (Basel, Switzerland), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 13 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
13citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

13 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  4. Exploring Student Perceptions of Generative AI Therapists and Their Benefits and Challenges in Schools.International journal of psychology : Journal international de psychologie · 2026
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4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

1 author.

Cecilia Ka Yuk ChanFaculty of Education, The University of Hong Kong, Hong Kong SAR, China.ORCID 0000-0001-6984-6360

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The integration of generative AI (GenAI) in school-based mental health services presents new opportunities and challenges. This study focuses on the challenges of using GenAI chatbots as therapeutic tools by exploring secondary school students' perceptions of such applications. The data were collected from students who had both theoretical and practical experience with GenAI. Based on Grodniewicz and Hohol's framework highlighting the "Problem of a Confused Therapist", "Problem of a Non-human Therapist", and "Problem of a Narrowly Intelligent Therapist", qualitative data from student reflections were examined using thematic analysis. The findings revealed that while students acknowledged AI's benefits, such as accessibility and non-judgemental feedback, they expressed significant concerns about a lack of empathy, trust, and adaptability. The implications underscore the need for AI chatbot use to be complemented by in-person counselling, emphasising the importance of human oversight in AI-augmented mental health care. This study contributes to a deeper understanding of how advanced AI can be ethically and effectively incorporated into school mental health frameworks, balancing technological potential with essential human interaction.

Indexed as

digital therapyempathy and trust in AIgenerative AI (GenAI)school mental healthstudent perceptions

Identifiers

PMID40150182
PMCPMC11939552

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.