Evidence map›Paper›PMID 40135700›Full record

ArticlePerspectives in health information managemen2024

Unlocking Patient Portals: Health Information Professionals Navigating Challenges and Shaping the Future.

Jennifer L Peterson, Shannon H Houser

Abstract read
In one paragraph

Article in Perspectives in health information managemen, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.

0numbers the graph read from it
0cells of the map it votes in
4citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

4 citing papers in PubMed.

  1. Revisiting the rural and urban divide in hospital health information technology adoption: Evidence from 2023.The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association · 2025
    Article
  2. Article
  3. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Jennifer L Peterson
Shannon H Houser

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Due to recent regulations and the COVID-19 pandemic, patient portals have increased in use and importance as a tool for both patients and providers. While patient portals have many benefits, the recent increase in use has resulted in additional complexities in managing these portals. Health information (HI) professionals are ideally suited to manage these tools. While past efforts may have focused on increasing portal use, current efforts must include ensuring patient access, data quality, portal policies and procedures, and more. This study was designed to explore the experiences and perspectives of a group of HI directors and patient portal managers who are deeply involved in portal use and management. The findings of this study are used to assess the patient portal management role that HI professionals currently play and could play in the future, develop guidelines for best practices, and determine educational needs for both higher and professional education.

Indexed as

Health Information ManagementPatient PortalsCOVID-19HumansSARS-CoV-221st Century Cures Actdata managementinteroperabilitypatient accesspatient engagementpatient portalspatient-provider communication

Identifiers

PMID40135700
PMCPMC11102060

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.