Evidence map›Paper›PMID 40130097›Full record

ReviewCureus2025

Evaluating Technology-Driven Strategies for Enhancing Patient Outreach for Preventive Care: A Systematic Review.

Jincy Chacko, Kathleen Mazza, Kimon Stathakos, Doran Kim, Lorena Carlo

Abstract readReview
In one paragraph

Review in Cureus, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Jincy ChackoPopulation Health Informatics, Northwell Health, New York City, USA.
Kathleen MazzaPopulation Health Informatics, Northwell Health, New York City, USA.
Kimon StathakosValue Based Strategy Managed Care, Northwell Health, New York City, USA.
Doran KimValue Based Strategy Managed Care, Northwell Health, New York City, USA.
Lorena CarloHealth Informatics, School of Health Professions, Rutgers University, Piscataway, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Preventive care is crucial in early disease detection and management, potentially reducing the need for extensive treatments and lowering healthcare costs. The integration of technology in health communication, especially through chatbots and SMS, offers innovative pathways to enhance patient adherence to recommended preventive screenings. However, evidence of the utility of these technologies outside immunization remains sparse. This systematic review aimed to evaluate the impacts of technology-based patient outreach methods, specifically chatbots and SMS, on response rates and care gap closures in preventive care screenings beyond immunizations. Utilizing the Patient/Population, Intervention, Comparison, Outcome (PICO) framework, this review searched five databases, including PubMed, CINAHL, Embase, IEEE Xplore, and ACM Digital Library, between January 2024 and July 2024. The search focused on studies evaluating the use of technology-based instruments like chatbots and mobile SMS, comparing them with traditional methods such as phone calls and mail. The primary outcomes investigated were response rates, failure to deliver, and the overall effectiveness of these technologies in the uptake of preventive screening measures. The search yielded 132 articles, with 10 meeting the inclusion criteria for full review. The findings highlight the significant potential of chatbots and SMS to enhance outreach programs for preventive care measure uptake, aligning with value-based care goals. However, the review highlighted the need for further methodologically robust research in this area that incorporates emerging technologies to strengthen conclusions. There is also a dearth of studies that evaluate emerging technologies like chatbots and address non-immunization preventative measures such as cancer screening and diabetes care. There is a noticeable gap in studies providing evidence on the cost-effectiveness of these technologies. While using chatbots and SMS in health communications appears promising, more comprehensive studies are required to understand their impact and cost-effectiveness in non-immunization screenings fully. Addressing these gaps is vital for developing scalable and sustainable preventive care strategies that can be integrated into the healthcare system.

Indexed as

chatbotshealth communicationpreventive caresmstechnology-based outreachvalue-based care

Identifiers

PMID40130097
PMCPMC11932718

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.