ArticleFrontiers in digital health2025
Enterprise-led internet healthcare provision in China: insights from a leading platform.
Article in Frontiers in digital health, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- Measurement of the coupling coordination level and influencing factors of community healthcare services and older adults care services in China.BMC geriatrics · 2026Article
- Institutional Governance for Sustainable Utilisation of Healthcare IoT Technologies: Moving Beyond Technology Acceptance to Conditions of Use.Healthcare (Basel, Switzerland) · 2026Article
- Effectiveness of an internet-based health examination model for focus populations in the Chinese community: a community demonstration trial.International journal for equity in health · 2026Article
- Comparative Analysis of Prescriptions and Pharmacy Services in Internet-Based Psychiatric Hospital During and After the COVID-19 Pandemic: Retrospective Cross-Sectional Observational Study.Journal of medical Internet research · 2026Observational
- Developing Attributes and Levels for a Discrete Choice Experiment on Internet Hospital Service Preferences Among Chinese Patients with Chronic Diseases: A Mixed-Methods Study.Patient preference and adherence · 2026Article
- Designing age-friendly interfaces and wearable-environment integrations to enhance medication adherence: a discrete choice experiment among older adults.Frontiers in medicine · 2026Article
- Decoding perceived risks in online healthcare services: a safety-trust model based on grounded theory.Frontiers in digital health · 2026Article
- Assessing Internet Quality Across Public Health Centers in Indonesia: Cross-Sectional Evaluation Study.JMIR medical informatics · 2025Article
- Consumer ethnocentrism and political identity in value formation within public health communication for healthcare products: evidence from China.Frontiers in public health · 2025Article
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6 authors.
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Abstract
Background: China's healthcare resources are limited and unevenly distributed, with a notable urban-rural gap. Enterprise-led internet healthcare platforms have become an important solution for optimizing resource allocation, improving accessibility, and enhancing efficiency in mainland China. However, detailed analysis of their online consultation services from both healthcare provider and patient perspectives is still lacking. Objective: The online consultation data of an enterprise-led internet healthcare platform was depicted and analyzed to understand the temporal trend and current situation of enterprise-led internet healthcare development in mainland China, which provided insights for the further development of internet healthcare. Methods: We gathered information from an enterprise-led internet healthcare platform (i.e., Good Doctor Online) covering the period from January 2008 to December 2022, including the characteristics of doctors, healthcare institutions, and patients. Based on the above data, we sketched and analyzed the situation of online consultation services provided by the enterprise-led internet healthcare platform in mainland China. Results: A total of 149,890 doctors from 7,584 healthcare institutions provided 40,462,801 online consultations from January 2008 to December 2022. Doctors and healthcare institutions providing online consultation services were primarily distributed in the economically developed eastern and southern provinces of China. Doctors with intermediate (30.15%) and senior titles (58.12%) were the main providers of online consultations and most doctors were from tertiary hospitals (88.18%). The consultation price { Conclusions: Enterprise-led internet healthcare platforms enhance access to care and reduce offline resource strain, especially during COVID-19. They mainly address non-urgent conditions but cannot fully replace in-person care. Policies should focus on increasing elderly participation, engaging senior doctors, optimizing male-oriented services, expanding access to underserved areas, standardizing pricing, and broadening insurance reimbursement coverage to improve equity and sustainability.
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