ArticlePloS one2025
Technostress and its associated factors: Burnout and fatigue among Malaysian healthcare workers (HCWs) in state hospitals.
Article in PloS one, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers, 1 of them a synthesis that pooled it.
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Who cites it
3 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Factors associated with occupational fatigue among healthcare workers in Malaysia: a systematic review.BMJ open · 2026Pooled it
- Digital burnout in nursing: development of a valid and reliable scale to assess digital burnout associated with the digitalization process in nursing.BMC nursing · 2026Article
- The mediating role of digital fatigue in the effect of job satisfaction on motivation among Turkish nurses.BMC nursing · 2026Article
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Authors and funding
12 authors.
Funding
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Abstract
backgroundTechnostress is defined as a psychological state associated with the increased usage of advanced computer technologies on a daily basis. It is also defined as an anxiety feeling or mental strain due to excessive exposure or involvement with technologies.
aimThis study aimed to determine the level of technostress associated with burnout and fatigue among healthcare workers (HCWs) in the state hospitals of Malaysia.
methodsA cross-sectional study was conducted from September 2022 to November 2023 among HCWs working in the 15-state hospitals in Malaysia. A standardized questionnaire was distributed among the HCWs in the state hospitals in Malaysia. The questionnaire contains information on socio-demography and topic-specific scales on technostress, burnout and fatigue.
resultsA total of 1620 HCWs were included in the analysis, of which 244 (15%) have high level of technostress, 1089 (67%) have moderate technostress, and 287 (18%) have low technostress. Burnout, and fatigue were significantly associated with technostress. HCWs with moderate burnout were less likely to have high technostress compared to those with high burnout (B = -0.993, 95% CI; 0.231 - 0.594; p < 0.001). Those with moderate fatigue were less likely to have high technostress (B = -3.844, 95% CI; 0.003 - 0.162; p < 0.001) compared to those with high fatigue.
conclusionsThis study found that majority of the HCWs have moderate level of technostress. Technostress has become more common after the COVID-19 pandemic in 2020 drastically altered working conditions and made remote work using information and communication technologies (ICT) a necessity rather than a luxury. Mitigation measures and programs that include psychological support for individuals who are struggling with the technostress and burnout are needed to overcome this issue.
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