"Sometimes I'm interested in seeing a fuller story to tell with numbers" Implementing a forecasting dashboard for harm reduction and overdose prevention: a qualitative assessment.

objectivesThe escalating overdose crisis in the United States points to the urgent need for new and novel data tools. Overdose data tools are growing in popularity but still face timely delays in surveillance data availability, lack of completeness, and wide variability in quality by region. As such, we need innovative tools to identify and prioritize emerging and high-need areas. Forecasting offers one such solution. Machine learning methods leverage numerous datasets that could be used to predict future vulnerability to overdose at the regional, town, and even neighborhood levels. This study aimed to understand the multi-level factors affecting the early stages of implementation for an overdose forecasting dashboard. This dashboard was developed with and for statewide harm reduction providers to increase data-driven response and resource distribution at the neighborhood level.

methodsAs part of PROVIDENT (Preventing OVerdose using Information and Data from the EnvironmeNT), a randomized, statewide community trial, we conducted an implementation study where we facilitated three focus groups with harm reduction organizations enrolled in the larger trial. Focus group participants held titles such as peer outreach workers, case managers, and program coordinators/managers. We employed the Exploration, Preparation, Implementation, Sustainment (EPIS) Framework to guide our analysis. This framework offers a multi-level, four-phase analysis unique to implementation within a human services environment to assess the exploration and preparation phases that influenced the early launch of the intervention.

resultsMultiple themes centering on organizational culture and resources emerged, including limited staff capacity for new interventions and repeated exposure to stress and trauma, which could limit intervention uptake. Community-level themes included the burden of data collection for program funding and statewide efforts to build stronger networks for data collection and dashboarding and data-driven resource allocation. DISCUSSION: Using an implementation framework within the larger study allowed us to identify multi-level and contextual factors affecting the early implementation of a forecasting dashboard within the PROVIDENT community trial. Additional investments to build organizational and community capacity may be required to create the optimal implementation setting and integration of forecasting tools.