Evidence map›Paper›PMID 40048462›Full record

Observational studyPloS one2025

Implementing a new patient navigator model of care within the emergency department for older adults in Ontario, Canada.

Grace Liu, Amanda Knoepfli, Tracey DasGupta, Naomi Ziegler, Emma Elliot, Mahala English, Sander L Hitzig, Sara J T Guilcher

Abstract readObservational Study
In one paragraph

Observational study in PloS one, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

0numbers the graph read from it
0cells of the map it votes in
0citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

0 citing papers in PubMed.

No citing paper in PubMed yet.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Grace LiuJohn's Rehab Research Program, Sunnybrook Research Institute, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada.ORCID https://orcid.org/0000-0001-5642-8004
Amanda KnoepfliSPRINT Senior Care, Toronto, Ontario, Canada.
Tracey DasGuptaSunnybrook Health Sciences Centre, Toronto, Ontario, Canada.
Naomi ZieglerSPRINT Senior Care, Toronto, Ontario, Canada.
Emma ElliotSPRINT Senior Care, Toronto, Ontario, Canada.
Mahala EnglishJohn's Rehab Research Program, Sunnybrook Research Institute, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada.ORCID https://orcid.org/0009-0002-3003-5178
Sander L HitzigJohn's Rehab Research Program, Sunnybrook Research Institute, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada.ORCID https://orcid.org/0000-0002-9139-9250
Sara J T GuilcherJohn's Rehab Research Program, Sunnybrook Research Institute, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada.ORCID https://orcid.org/0000-0002-9552-9139

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

A Patient Navigator (PN) role was introduced in the Emergency Department (ED) in a large metropolitan hospital in Southern Ontario (Canada) to assist with care transitions. The purpose of this study was to describe the new PN program and type of services provided for older adults in the ED. Given the novelty of the program, it is critical to better understand how a PN ED model of care may help improve the discharge process and ED-community transitions for older adults. This retrospective observational cohort study includes data between November 2020 and October 2021. In this study, the clinical data collected by the PN were analyzed to describe the patient socio-demographics, types of services provided, and outcomes. The PN contacted 95% patients (n = 125) referred to the service in which the median age was 80 (SD = 9.0) consisting of mostly females (74%; n = 92). The PN provided consultations to 79 patients (≤7 days) and 46 patients were admitted to the PN's caseload. For the 46 admitted cases, the PN connected to 52% of the patients on the same day, facilitated 83% of the patients in returning home or supportive setting and provided follow-up care (i.e., phone calls or home visits) for 67 days (median) in the community. This study provides a preliminary depiction of the scope of practice of a PN within an ED setting, and important considerations for decision-makers and/or administrators interested in implementing a PN role in the ED.

Indexed as

Emergency Service, HospitalPatient NavigationAgedAged, 80 and overFemaleHumansMaleOntarioPatient DischargeRetrospective Studies

Identifiers

PMID40048462
PMCPMC11884688

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.