ArticleSupportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer2025
Who is your ideal peer mentor? A qualitative study to identify cancer patient preferences for a digital peer support app.
Article in Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
What it found
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Who cites it
2 citing papers in PubMed.
- Peer support programming among women at-risk for or surviving breast cancer: Facilitators and barriers to community-based patient navigation.Translational behavioral medicine · 2025Article
- How to design digital health interventions with artificial intelligence: A scoping review.Digital healthReview
Corrections and comments
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Authors and funding
13 authors.
Funding
Abstract
purposePeer support can provide many benefits to cancer patients. However, sustained use of one-on-one peer support requires a good match between patient and peer mentor. Using an artificial intelligence (AI) matching algorithm has the potential to improve peer matching by achieving complex, preference-based matching. Therefore, using stakeholder co-design, this study identified patient preferences for peer matching criteria and other features of OpalBuddy, a digital peer support service to be developed within the Opal patient portal.
methodsPatients using the Opal app were recruited, and semi-structured individual interviews were carried out with eight available women cancer patients. Qualitative data analysis followed an iterative and collaborative thematic analysis approach, using computer-assisted software (NVivo).
resultsThree themes, with supporting sub-themes, that describe patient preferences for matching with an ideal peer mentor were identified: Theme 1. An ideal mentor can provide support at multiple levels, with sub-themes describing the levels: (A) Sharing illness experiences, (B) Practical information support, (C) Emotional support, (D) Social management coaching. Theme 2. The ideal mentor has similar lived experience, with sub-themes describing the type of lived experience: (A) Similar clinical situation, (B) Similar socio-demographics, (C) Interpersonal affinity. Theme 3. The ideal peer mentor will be supported in their role, with sub-themes describing support options: (A) Formal or informal training, (B) General guidance, (C) Supportive supervision. Finally, based on different support needs (practical vs emotional), it was found that patients had varying, even opposing, expectations from a mentor's interpersonal communication style (solution focused vs good listener).
conclusionPatient preferences for an ideal peer mentor were identified through semi-structured interviews with a sample of eight women with a diverse set of cancers. Findings will be used to guide further work, including a similar study with men and a pilot study of a digital patient matching service for peer support in the open-source Opal patient portal.
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Registered trials
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