Drivers and barriers to promoting self-care in individuals living with multiple long-term health conditions: a cross-sectional online survey of health and care professionals.

backgroundSelf-care is an important part of preventing unwarranted decline in poor health linked to multimorbidity and in maintaining or improving health. Health and social care professionals provide support for self-care, which can positively influence health and care outcomes. It is important to understand the extent to which they perceive their support to be effective and what barriers to its uptake and desired outcomes exist. This study investigated the knowledge, attitudes, and perceptions of front-line staff in England concerning drivers and barriers to promoting self-care in service users with multimorbidity.

methodsA cross-sectional online survey was administered via the Imperial College Qualtrics platform. Questions were asked about perceived drivers and barriers to promoting self-care in individuals with multimorbidity, including mental health. The quality of the survey was assessed by completing the Checklist for Reporting Results of internet E-Surveys (CHERRIES).

resultsExtant barriers associated with service-users' ability and opportunity for self-care identified by seventy H&SCPs in England were feelings of loneliness and social isolation (18.9%; n = 54) and mobility and access issues (14.3%; n = 41). The methods most commonly used to support self-care were social prescribing (18%; n = 55), helping service users monitor their symptoms (15.4%;n = 47), and referring to recognised programmes to support self-management (14.1%; n = 43). The factors most identified as positively affecting service users to self-care included knowledge and understanding about the benefits of self-care (92.5%; n = 62), support to improve limitations caused by a health condition (92.5% n = 62), and support to improve mental health and wellbeing (91% n = 61). Gaps in H&SCPs knowledge were reported, including how to improve practical interactions to sustain health seeking behaviours by service users (32.2%; n = 48), health coaching (21.5%; n = 32), and knowledge about effective self-care interventions (20.1%; n = 30). Most respondents (92.9%; n = 64) reported that the COVID-19 pandemic highlighted the need for self-care, and 44.9%(n = 31) agreed that the pandemic had a positive impact on their ability to promote self-care among service users.

conclusionsSelf-care is important for service users who live with multimorbidity. H&SCPs identified loneliness, social isolation, mobility and access to services, and support in understanding or complying with a medical regimen as key obstacles to self-care for service users. Extant barriers identified by H&SCPs were associated with service users' ability and opportunity to sustain self-care, especially relating to feelings of loneliness and experiences of social isolation, mobility and access issues.