Evidence map›Paper›PMID 40025252›Full record

ArticleAnnals of biomedical engineering2025

A Future of Self-Directed Patient Internet Research: Large Language Model-Based Tools Versus Standard Search Engines.

Arya Rao, Andrew Mu, Elizabeth Enichen, Dhruva Gupta, Nathan Hall, Erica Koranteng, William Marks, Michael J Senter-Zapata, David C Whitehead, Benjamin A White and 3 more

Abstract readComparative Study
In one paragraph

Article in Annals of biomedical engineering, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors.

Arya Rao *Harvard Medical School, Boston, MA, USA.ORCID http://orcid.org/0000-0003-3007-4812
Andrew Mu *Harvard Medical School, Boston, MA, USA.
Elizabeth Enichen *Harvard Medical School, Boston, MA, USA.
Dhruva Gupta *Harvard Medical School, Boston, MA, USA.
Nathan HallMedically Engineered Solutions in Healthcare Incubator, Innovation in Operations Research Center (MESH IO), Massachusetts General Hospital, Boston, MA, USA.
Erica KorantengHarvard Medical School, Boston, MA, USA.
William MarksMedically Engineered Solutions in Healthcare Incubator, Innovation in Operations Research Center (MESH IO), Massachusetts General Hospital, Boston, MA, USA.
Michael J Senter-ZapataHarvard Medical School, Boston, MA, USA.
David C WhiteheadHarvard Medical School, Boston, MA, USA.
Benjamin A WhiteHarvard Medical School, Boston, MA, USA.
Sanjay SainiHarvard Medical School, Boston, MA, USA.
Adam B LandmanHarvard Medical School, Boston, MA, USA.
Marc D SucciHarvard Medical School, Boston, MA, USA. msucci@mgh.harvard.edu.ORCID http://orcid.org/0000-0002-1518-3984

Funding

Medical Scientist Training ProgramT32GM144273 · NIGMS · HARVARD MEDICAL SCHOOL · PI David Shumway Jones, Jacqueline A. Lees · 2022 to 2026
$14.7M
NIGMS NIH HHS T32 GM144273NIGMS NIH HHS T32GM144273
6 · The paper itself

Abstract

purposeAs generalist large language models (LLMs) become more commonplace, patients will inevitably increasingly turn to these tools instead of traditional search engines. Here, we evaluate publicly available LLM-based chatbots as tools for patient education through physician review of responses provided by Google, Bard, GPT-3.5 and GPT-4 to commonly searched queries about prevalent chronic health conditions in the United States.

methodsFive distinct commonly Google-searched queries were selected for (i) hypertension, (ii) hyperlipidemia, (iii) diabetes, (iv) anxiety, and (v) mood disorders and prompted into each model of interest. Responses were assessed by board-certified physicians for accuracy, comprehensiveness, and overall quality on a five-point Likert scale. The Flesch-Kincaid Grade Levels were calculated to assess readability.

resultsGPT-3.5 (4.40 ± 0.48, 4.29 ± 0.43) and GPT-4 (4.35 ± 0.30, 4.24 ± 0.28) received higher ratings in comprehensiveness and quality than Bard (3.79 ± 0.36, 3.87 ± 0.32) and Google (1.87 ± 0.42, 2.11 ± 0.47), all p < 0.05. However, Bard (9.45 ± 1.35) and Google responses (9.92 ± 5.31) had a lower average Flesch-Kincaid Grade Level compared to GPT-3.5 (14.69 ± 1.57) and GPT-4 (12.88 ± 2.02), indicating greater readability.

conclusionThis study suggests that publicly available LLM-based tools may provide patients with more accurate responses to queries on chronic health conditions than answers provided by Google search. These results provide support for the use of these tools in place of traditional search engines for health-related queries.

Indexed as

InternetPatient Education as TopicSearch EngineHumansLarge Language ModelsUnited StatesAIChatGPTGoogleLLMs

Identifiers

PMID40025252
PMCPMC12123582

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.