Evidence map›Paper›PMID 40021737›Full record

ArticleScientific reports2025

The mediating role of satisfaction in the relationship between perceived usefulness, perceived ease of use and students' behavioural intention to use ChatGPT.

Sultan Hammad Alshammari, Eldho Babu

Abstract read
In one paragraph

Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.

0numbers the graph read from it
0cells of the map it votes in
14citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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3 · Its place in the literature

Who cites it

14 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

Sultan Hammad AlshammariDepartment of Educational Technology, College of Education, University of Ha'il, University of Ha'il, Ha'il, Saudi Arabia.
Eldho BabuDepartment of Commerce, Loyola College, Chennai, India. eldhob5101@gmail.com.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

ChatGPT is a highly sophisticated AI language model that can revolutionize students' learning experiences by providing much-needed assistance and information. Given the growing trend of educational institutions integrating AI technologies into their teaching and learning processes, it is crucial to understand the factors that would lead to the acceptance and use of these technologies by students. Using a technology acceptance model, this study investigated the mediating role of satisfaction in the relationship between PU, PEU, and behavioral intention to use ChatGPT for student learning. This study used a quantitative research approach, and data were gathered from 297 students using a structured questionnaire. The analysis was conducted using structural equation modelling (SEM) in AMOS Version 26. The results indicated that PU and ease PEU significantly influenced student satisfaction. PU significantly influenced behavioral intentions to use ChatGPT. However, PEU had no direct impact on students' behavioral intention to use ChatGPT. Satisfaction had a significant influence on students' behavioral intention to use ChatGPT. Moreover, satisfaction was confirmed as a significant partial mediator between PU and behavioral intention, as well as a full mediator of the relationship between PEU and behavioral intention. These findings underscore the need to make ChatGPT more useful in academic environments to facilitate increased engagement among students and achieve better learning outcomes. This study enhances the literature on technology acceptance in the context of education, particularly regarding the application of AI tools in learning spaces.

Indexed as

IntentionPersonal SatisfactionStudentsAdultFemaleGenerative Artificial IntelligenceHumansLearningMaleSurveys and QuestionnairesYoung AdultBehavioural intentionChatGPTECMSatisfactionTAM

Identifiers

PMID40021737
PMCPMC11871239

What OpenQuestion holds

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LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.