Evidence map›Paper›PMID 40014686›Full record

ArticleWomen's health (London, England)

Factors influencing women's satisfaction with well-woman services at the Manhyia Government Hospital, Ghana.

Agnes Ampofo Agyei, Seth Amponsah-Tabi, Edward Tieru Dassah, Eric Sarpong Ansong, Maxwell Kankam, Amponsah Peprah, Charles Senaya, John Jude Kweku Annan, Roderick Larsen Reindorff, Henry S Opare-Addo

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Article in Women's health (London, England). The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

10 authors.

Agnes Ampofo AgyeiManhyia Government Hospital, Ghana Health Service, Accra, Kumasi, Ghana.
Seth Amponsah-TabiDepartment of Obstetrics and Gynaecology, Suntreso Government Hospital, Ashanti, Ghana.ORCID 0000-0001-8074-0145
Edward Tieru DassahSchool of Public Health, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.
Eric Sarpong AnsongInsurance Quantified Centre, Ghana Insurance College, Accra, Kumasi, Ghana.
Maxwell KankamSaint Patrick's Hospital, Offinso Municipal Area, Ashanti, Ghana.
Amponsah PeprahDepartment of Obstetrics and Gynaecology, School of Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.
Charles SenayaDirectorate of Obstetrics and Gynaecology, Komfo Anokye Teaching Hospital, Ashanti, Ghana.
John Jude Kweku AnnanDepartment of Obstetrics and Gynaecology, School of Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.ORCID 0000-0002-6016-8476
Roderick Larsen ReindorffDepartment of Obstetrics and Gynaecology, School of Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.
Henry S Opare-AddoDepartment of Obstetrics and Gynaecology, School of Medicine, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionThe provision of well-woman services to women is a very good intervention for promoting good health and well-being among women. Despite data needed to inform increasing accessibility to well-woman services, there is limited information about client's satisfaction with well-woman services.

objectiveThis study was conducted to determine factors influencing women's satisfaction with well-woman services at Manhyia Government Hospital.

designAn analytical cross-sectional study was conducted among women attending the well-woman clinic at the Manhyia Government Hospital, Kumasi from 10 May 2023 to 15 November 2023.

methodsA systematic sampling method was employed. A pretested structured questionnaire was used to collect data on participants' socio-demographic and clinical characteristics, health-facility-related factors, barriers to utilization and client satisfaction. A face-to-face interview was conducted for every woman included in the study. Data were analyzed using multivariable logistic regression analysis.

resultsOf the 344 women who were recruited for the study, majority (65.7%) of them were satisfied with care at the well-woman clinic. About 59.3% of the women were willing to continue care at the clinic. The age range was 18-60 with mean of 34.6 ± 12.0 years. Some of the challenges the women reported in accessing well-woman services at the clinic included long waiting times (17.7%) and inadequately skilled staff (8.1%). After adjusting for significant variables in the multivariable logistic regression analysis (adjusted odds ratio (AOR)), comfortability of the waiting area (AOR: 7.71, 95% CI: 1.54-38.60), <6 months duration of accessing care (AOR: 8.82, 95% CI: 3.25-23.98) and friendly attitude of health workers (AOR: 27.03, 95% CI: 4.28-170.83) were significantly associated with the client's satisfaction with well-woman services.

conclusionThere was high satisfaction with well-woman services at the clinic, and this was associated with factors such as duration of service, comfortability of the waiting area and the attitude of health workers. Training more skilled staff and expanding the clinic will help improve well-woman services.

Indexed as

Patient SatisfactionWomen's Health ServicesAdolescentAdultCross-Sectional StudiesFemaleGhanaHealth Services AccessibilityHospitals, PublicHumansMiddle AgedSurveys and QuestionnairesYoung Adultchallengessatisfactionwell-woman clinicwell-woman services

Identifiers

PMID40014686
PMCPMC11869239

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.