ArticleDigital health
Medication counseling for OTC drugs using customized ChatGPT-4: Comparison with ChatGPT-3.5 and ChatGPT-4o.
Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
4 citing papers in PubMed.
- Generative artificial intelligence-assisted medical self-care and associated factors among undergraduate students at Arsi University, South-Eastern Ethiopia.PLOS digital health · 2026Article
- Customized GPT-4V(ision) for radiographic diagnosis: can large language model detect supernumerary teeth?BMC oral health · 2025Article
- Article
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background: In Japan, consumers can purchase most over-the-counter (OTC) drugs without pharmacist guidance. Recently, generative artificial intelligence (AI) has become increasingly popular. Therefore, medical professionals need to consider the use of generative AI by consumers for medication counseling. We have previously reported responses in Japanese from ChatGPT-3.5 to 264 questions regarding whether each of 22 OTC drugs can be taken under 12 typical patient conditions. The proportion of responses that satisfied the criteria of 1) accuracy, 2) relevance, and 3) reliability with respect to package insert instructions was 20.8%. In November 2023, GPTs were launched, enabling us to construct a customized ChatGPT, using natural language. In the present study, we compared performance in providing medication guidance among a newly customized GPT, the latest non-customized version ChatGPT-4o, and the previous version, ChatGPT-3.5. The aim was to determine whether the customization and version update of ChatGPT improved performance and to evaluate its potential usefulness. Methods: We configured customized ChatGPT-4 by executing five instructions in Japanese and uploaded the text of package inserts for 22 OTC drugs as knowledge. We asked the same 264 questions as in our previous study. Results: With the customized ChatGPT-4, the percentages of responses that satisfied the criteria of accuracy, relevance, and reliability were 93.2%, 100%, and 60.2%, respectively. Additionally, 56.1% of responses satisfied all three criteria, 2.7-fold higher compared with ChatGPT-3.5 and 1.3-fold higher compared with ChatGPT-4o. Conclusion: The performance of our customized GPT far exceeded that of ChatGPT-3.5. In particular, the proportion of appropriate responses to the questions using brand names was significantly improved. ChatGPT can be customized by providing drug package insert information and using appropriate prompt engineering, potentially offering helpful tools in clinical pharmacy.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.