Evidence map›Paper›PMID 40011890›Full record

ArticleBMC nursing2025

Factors influencing constructive conflict management style of nursing interns: a structural equation modeling approach based on the self-determination theory.

Yang Xiong, Zhuo-Er Huang, Wei-Lian Peng, Ya-Qian Fu, Zhuo-Heng Li, Yi-Hua Chen, Bi-Rong Liu, Qi-Feng Yi, Wen-Jun Chen

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Article in BMC nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

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1citing papers in PubMed
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1 citing paper in PubMed.

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5 · Who and what money

Authors and funding

9 authors.

Yang Xiong *Department of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China.
Zhuo-Er Huang *Department of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China.
Wei-Lian PengDepartment of Outpatient, the Third Xiangya Hospital, Central South University, Changsha, China.
Ya-Qian FuDepartment of Nephrology, the Third Xiangya Hospital, Central South University, Changsha, China.
Zhuo-Heng LiXiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China.
Yi-Hua ChenSchool of Humanities, Central South University, Changsha, China.
Bi-Rong LiuDepartment of Hematology, the Third Xiangya Hospital, Central South University, Changsha, China.
Qi-Feng YiDepartment of Nursing, the Third Xiangya Hospital, Central South University, 138 Tongzipo Road, Changsha, Hunan, 410013, China. yiqifeng@csu.edu.cn.
Wen-Jun ChenXiangya Nursing School, Central South University, 172 Tongzipo Road, Changsha, Hunan, 410013, China. xynursingcwj@csu.edu.cn.

Funding

Central South University's Education and Teaching Reform Project 2024jy058Hunan Province's Natural Science Foundation Project 2022JJ80042
6 · The paper itself

Abstract

backgroundImproving nursing interns' behavioral patterns toward the constructive conflict management style is critical for promoting effective nurse-patient conflict resolution. However, there is a dearth of research on the factors that influence constructive conflict management styles guided by theoretical principles.

aimTo explore the relationships among nursing interns' constructive conflict management style, career-related social support, emotional intelligence, and communication ability with angry patients using self-determination theory.

methodsWe conducted a cross-sectional study following STROBE guidelines and recruited 375 nursing interns from 31 universities at a comprehensive teaching hospital in Hunan Province. Data on general information, career-related social support, emotional intelligence, communication ability with angry patients, and constructive conflict management style was collected from nursing interns using a general information questionnaire and reliable scales. Structural equation modeling was used to model and test the hypothesis.

resultsThe nursing interns' career-related social support had a significant immediate impact on constructive conflict management style (β = 0.320, CI: 0.099-0.213). Career-related social support and constructive conflict management style were mediated by emotional intelligence (β = 0.088, CI: 0.010-0.081) and communication ability with angry patients (β = 0.098, CI: 0.023-0.078), respectively. While multiple mediating effects (β = 0.067, CI: 0.014-0.057) were found.

conclusionHigh levels of professional social support, emotional intelligence, and communication ability with angry patients positively influence constructive conflict management style, especially social support. In order to promote the constructive conflict management style of nursing interns, nursing educators and managers should emphasize the establishment and maintenance of career support systems, and use experiential teaching methods such as role playing, virtual reality scenario simulation, and peer mentoring.

Indexed as

Career-related social supportCommunication abilityConflict management styleEmotional intelligenceNursing internsSelf-determination theory

Identifiers

PMID40011890
PMCPMC11863944

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