ArticleBehavioral sciences (Basel, Switzerland)2025
Examining the Double-Edged Sword Effect of AI Usage on Work Engagement: The Moderating Role of Core Task Characteristics Substitution.
Article in Behavioral sciences (Basel, Switzerland), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.
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Who cites it
11 citing papers in PubMed.
- Employee-AI Collaboration and Career Sustainability: The Role of Job Crafting and AI Job Role Clarity.Behavioral sciences (Basel, Switzerland) · 2026Article
- Beyond Positive Response Rates: Capturing Information Richness in Workplace AI Acceptance Using Belief Structure TOPSIS.Entropy (Basel, Switzerland) · 2026Article
- The Impact of Artificial Intelligence Usage on Affective Work Well-Being: A Self-Determination Theory Perspective.Behavioral sciences (Basel, Switzerland) · 2026Article
- Factors Associated with AI Use in a Norwegian Sample.Behavioral sciences (Basel, Switzerland) · 2026Article
- AI usage and employee creativity: the mediating role of work engagement and the moderating role of technology acceptance.Frontiers in psychology · 2026Article
- Reality erosion in digital environments: the concept of digital blur and scale development.Frontiers in psychology · 2026Article
- AI literacy and creative self-beliefs among Chinese college students: examining the underlying mechanisms and boundary conditions.Frontiers in psychology · 2026Article
- Approach or avoidance? A dual-pathway model of job crafting in response to generative AI and its impact on career sustainability.Frontiers in psychology · 2026Article
- The Relationship Between Career Adaptability and Work Engagement Among Young Chinese Workers: Mediating Role of Job Satisfaction and Moderating Effects of Artificial Intelligence Self-Efficacy and Anxiety.Behavioral sciences (Basel, Switzerland) · 2025Article
- The Impact of AI Usage on Innovation Behavior at Work: The Moderating Role of Openness and Job Complexity.Behavioral sciences (Basel, Switzerland) · 2025Article
- Unlocking human potential in the AI Age: how employee-AI collaboration transforms work engagement through dual psychological pathways.Frontiers in psychology · 2025Article
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2 authors.
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Abstract
As the application of artificial intelligence (AI) in the workplace increases, investigating its impact on work engagement is crucial for optimizing human resource management and enhancing organizational productivity and competitiveness. Based on the Conservation of Resources theory, this study investigated whether AI usage exhibits a double-edged sword effect on work engagement and examined the moderating role of core task characteristics substitution in this relationship. A two-wave study was conducted among 279 employees from China, and Hayes's PROCESS macro was used to test the moderated mediation model. The findings indicated that (1) AI usage enhances work engagement by increasing psychological availability and indirectly increases work engagement by suppressing work alienation; (2) core task characteristics substitution diminishes the enhancing effect of AI usage on psychological availability and the inhibiting effect of AI usage on work alienation; and (3) overall, AI usage tends to suppress work alienation, demonstrating an empowering effect. However, under conditions of high core task characteristics substitution, AI usage can increase work alienation, revealing potential negative effects. The findings enrich our understanding of the complex impact of AI usage on work engagement and offer valuable insights for managers to improve employee experiences in the AI era.
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