ArticleBMC nursing2025
Theoretical construction of nurses' work situation conflict: a system hierarchical model.
Article in BMC nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed.
- Coordinator Leadership in the Relationship Between Burnout and Nurses' Intention to Leave: A Cross-Sectional Study.Healthcare (Basel, Switzerland) · 2026Article
- Predictors of Conflict Among Nurses and Their Relationship with Personality Traits.Nursing reports (Pavia, Italy) · 2025Article
- Heeding the voices of nurses: a systematic review and meta-analysis of organizational silence levels among clinical nurses.BMC nursing · 2025Article
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3 authors.
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Abstract
backgroundConflicts at work are inevitable and can negatively affect an individual's mental health. This research was based on the theoretical sources of conflict at work, explored nurses' work situation conflict as well as their types, along with their causes and consequences.
methodsThis study used participatory observation and interview methods to study nurses. Participatory observations of nurses' work were conducted in hospitals, and interviews were conducted with nurses. Data were collected through participatory observation and interviews, and data were analyzed through grounded theory.
resultsNurses' work situation conflicts included five levels of specific situational conflict types-interpersonal, social, unit, family, and task-as well as 12 conflict manifestations. Specifically, these types and manifestations include (1) interpersonal conflict, including conflicts with leaders, colleagues, and clients; (2) professional status conflict, including conflicts with professional recognition and professional respect; (3) conflict of interest, including conflicts with income, professional development, ideas and systems; (4) family role conflict, including family incident versus work conflicts; and (5) self-task conflict, including work requirement, work task, and work intensity conflicts. At the same time, it was found that the conflicts between different systems could be transformed into each other under certain conditions, and work situation conflict would affect the work efficiency, sense of value, professional enthusiasm, professional expectations, professional detachment, professional interest, and physical and mental exhaustion of nurses.
conclusionThis study found a hierarchical level model of nurses' work situation conflict. And this study has brought new insight to the management of conflicts in the current nurses' working situation and to creating a healthy, harmonious and efficient nursing working situation. It provides a new perspective for nurses' occupational safety and mental health intervention.
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