Evidence map›Paper›PMID 39977698›Full record

ArticlePsychological trauma : theory, research, practice and policy2025

"Voice of concern" for rural veterans with PTSD: Care managers' role engaging rural veterans in evidence-based therapies via telemedicine.

Valentina V Petrova, Carol Simons, Suparna Rajan, Heather Schacht Reisinger, John Paul Nolan, Jessica Chen, George Sayre, John C Fortney

Abstract read
In one paragraph

Article in Psychological trauma : theory, research, practice and policy, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Valentina V PetrovaVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.ORCID 0000-0002-6242-3856
Carol SimonsVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.
Suparna RajanVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.
Heather Schacht ReisingerVA Center for Access and Delivery Research and Evaluation.ORCID 0000-0002-5348-063X
John Paul Nolan
Jessica ChenVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.ORCID 0000-0003-0415-3701
George SayreVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.
John C FortneyVA Health Systems Research, Center of Innovation for Veteran-Centered and Value-Driven Care, VA Puget Sound Health Care System.

Funding

HSRD VA IP1 HX001997US Department of Veterans Affairs; Quality Enhancement Research InitiativeVeterans Affairs Office of Rural Health
6 · The paper itself

Abstract

objectiveIn a Department of Veterans Affairs collaborative care implementation trial, care managers (CMs) focused on engaging rural Veterans diagnosed with posttraumatic stress disorder in trauma-focused psychotherapies, specifically cognitive processing therapy and prolonged exposure therapy, delivered over telehealth. As part of a summative evaluation, we interviewed Veterans about their experience, especially their interactions with their CM. Because relatively few Veterans initiated a trauma-focused psychotherapy, we specifically asked them about their conversations with CMs to better understand what worked and what did not work with regard to treatment engagement.

methodWe conducted phone interviews with a purposive sample of 43 unique Veterans between 2017 and 2019. We purposively sampled Veterans who reported changes in satisfaction with Veterans Affairs posttraumatic stress disorder services and had experiences with different care modalities and patients who declined to initiate a trauma-focused psychotherapy. Data were analyzed using deductive-inductive content analysis.

resultsOverall, Veterans perceived CMs as helpful in three ways: (a) for care coordination-especially with therapists; (b) as a "voice of concern"-for Veterans' health and daily life; and (c) as a "side counselor"-helping prepare Veterans for appointments and following up after their trauma-focused psychotherapy sessions.

conclusionsVeterans appreciated many qualities about their CM unrelated to trauma-focused psychotherapy. For those engaging in trauma-focused psychotherapy, CMs played the role of "side counselor" helping them stay engaged in care. Understanding patient perspectives about CMs' roles can help other types of providers understand how to best engage patients in trauma-focused psychotherapies. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

Indexed as

Rural PopulationStress Disorders, Post-TraumaticTelemedicineVeteransAdultAgedCognitive Behavioral TherapyEvidence-Based PracticeFemaleHumansMaleMiddle AgedPsychotherapyQualitative ResearchUnited StatesUnited States Department of Veterans Affairs

Identifiers

PMID39977698
PMCPMC12353077

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.