Evidence map›Paper›PMID 39929502›Full record

SynthesisBMJ open2025

Avoiding 'second victims' in healthcare: what support do staff want for coping with patient safety incidents, what do they get and is it effective? A systematic review.

Ruth Simms-Ellis, Reema Harrison, Raabia Sattar, Elizabeth Sweeting, Hannah Hartley, Matthew Morys-Edge, Rebecca Lawton

Abstract readSystematic Review
In one paragraph

Synthesis in BMJ open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Ruth Simms-EllisThe Yorkshire Quality and Safety Research Group, Bradford Institute for Health Research, Bradford, UK r.simms-ellis@leeds.ac.uk.ORCID http://orcid.org/0000-0002-1010-6648
Reema HarrisonAustralian Institute of Health Innovation, Macquarie University, Sydney, New South Wales, Australia.ORCID http://orcid.org/0000-0002-8609-9827
Raabia SattarThe Yorkshire Quality and Safety Research Group, Bradford Institute for Health Research, Bradford, UK.
Elizabeth SweetingImprovement Academy, Bradford Institute for Health Research, Bradford, UK.
Hannah HartleyThe Yorkshire Quality and Safety Research Group, Bradford Institute for Health Research, Bradford, UK.
Matthew Morys-EdgeSchool of Psychology, University of Leeds, Leeds, UK.
Rebecca LawtonThe Yorkshire Quality and Safety Research Group, Bradford Institute for Health Research, Bradford, UK.ORCID http://orcid.org/0000-0002-5832-402X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesIncontrovertible evidence surrounds the need to support healthcare professionals after patient safety incidents (PSIs). However, what characterises effective organisational support is less clearly understood and defined. This review aims to determine what support healthcare professionals want for coping with PSIs, what support interventions/approaches are currently available and which have evidence for effectiveness.

designSystematic research review with narrative synthesis. DATA SOURCES: Medline, Scopus, PubMed and Web of Science databases (from 2010 to mid-2021; updated December 2022), reference lists of eligible articles and Connected Papers software. ELIGIBILITY CRITERIA FOR SELECTING STUDIES: Empirical studies (1) containing information about support frontline healthcare staff want before/after a PSI, OR addressing (2) support currently available, OR (3) the effectiveness of support to help prevent/alleviate consequences of a PSI. Study quality was appraised using the Quality Assessment for Diverse Studies tool.

resultsNinety-nine studies were identified. Staff most wanted: peer support (n=28), practical support and guidance (n=27) and professional mental health support (n=21). They mostly received: peer support (n=46), managerial support (n=23) and some form of debrief (n=15). Reports of poor PSI support were common. Eleven studies examined intervention effectiveness. Evidence was positive for the effectiveness of preventive/preparatory interventions (n=3), but mixed for peer support programmes designed to alleviate harmful consequences after PSIs (n=8). Study quality varied.

conclusionsBeyond peer support, organisational support for PSIs appears to be misaligned with staff desires. Gaps exist in providing preparatory/preventive interventions and practical support and guidance. Reliable effectiveness data are lacking. Very few studies incorporated comparison groups or randomisation; most used self-report measures. Despite inconclusive evidence, formal peer support programmes dominate. This review illustrates a critical need to fund robust PSI-related intervention effectiveness studies to provide organisations with the evidence they need to make informed decisions when building PSI support programmes. PROSPERO REGISTRATION NUMBER: CRD42022325796.

Indexed as

Adaptation, PsychologicalHealth PersonnelMedical ErrorsPatient SafetySocial SupportHumanshealth workforcemental healthoccupational & industrial medicineoccupational stressorganisational development

Identifiers

PMID39929502
PMCPMC12185930

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.