Evidence map›Paper›PMID 39915266›Full record

ArticleBMJ health & care informatics2025

Evaluating the implementation of a digital coordination centre in an Australian hospital setting: a mixed method study protocol.

Sam Freeman, Colin Malone, Wynona Black, Daniel Capurro, Wendy W Chapman, Timothy N Fazio, Jana Gazarek, Meredith J Layton, Kayley Lyons, Laura Pumo and 2 more

Abstract read
In one paragraph

Article in BMJ health & care informatics, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

12 authors.

Sam FreemanCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.ORCID http://orcid.org/0000-0002-8193-6454
Colin MaloneCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Wynona BlackCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Daniel CapurroCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Wendy W ChapmanCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Timothy N FazioClinical Informatics Centre, Royal Melbourne Hospital, Parkville, Victoria, Australia.ORCID http://orcid.org/0000-0003-1700-2355
Jana GazarekRoyal Melbourne Hospital, Parkville, Victoria, Australia.
Meredith J LaytonCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Kayley LyonsCentre for Digital Transformation of Health, Faculty of Medicine Dentistry and Health Sciences, The University of Melbourne, Melbourne, Victoria, Australia.
Laura PumoRoyal Melbourne Hospital, Parkville, Victoria, Australia.
Samantha PlumbRoyal Melbourne Hospital, Parkville, Victoria, Australia.
Brad AstburyEvaluation and Implementation Science Unit, Centre for Health Policy, Melbourne School of Population and Global Health, The University of Melbourne, Parkville, Victoria, Australia brad.astbury@unimelb.edu.au.ORCID http://orcid.org/0000-0001-6832-4472

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionThis protocol outlines a mixed methods study evaluating a new Digital Coordination Centre (DCC) at the Royal Melbourne Hospital (RMH), Melbourne, Australia. While coordination centres show potential for impact, evidence on effective implementation in the Australian context remains scarce. This study aims to address this gap. METHODS AND ANALYSIS: The evaluation involves a two-stage approach: a process evaluation to clarify DCC design and identify implementation factors, and an initial outcome evaluation to assess short and medium term outcomes. A developmental approach will support continuous improvement, and implementation science theories applied to unpack change processes. Data sources will include interviews, project documentation and observations, with qualitative and quantitative analyses targeting metrics like emergency department boarding and length of stay. ETHICS AND DISSEMINATION: This study has been approved by the RMH Human Research Ethics Committee (QA2023089). Findings will be shared through peer-reviewed publications and conference presentations.

Indexed as

Hospital Information SystemsHospitalsAustraliaResearch DesignHealth Services ResearchInformaticsProgram Evaluation

Identifiers

PMID39915266
PMCPMC11804194

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.