ArticleHeliyon2025
Citizen acceptance and use of the Jakarta Kini (JAKI) e-government: Extended unified model for electronic government adoption.
Article in Heliyon, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
E-government presents many benefits for the government in providing public services to the community. However, there are obstacles for certain community members to use e-government in Indonesia. This study is aimed to analyze the factors that influence users to adopt electronic government (e-government) such as Jakarta Kini (JAKI) application in Indonesia. This study used a quantitative approach by conducting a survey of 595 respondents who live or work in the province of DKI Jakarta, Indonesia's capital city. The data obtained were analyzed using covariance-based structural equation modelling and the AMOS 24 application. The results showed that government capacity, performance expectancy, information quality, service quality, computer self-efficacy, trust of government, perceived risk, and attitude influence behavioral intention and usage behavior for the e-government application. However, facilitating conditions and trust of the internet did not influence behavioral intention to use the e-government application. This study enriches the theory of the Unified Model of E-Government Adoption (UMEGA) which is adapted to the context of developing countries. This study provides guidance to developers and the government for the development of e-government in the future. Since this study focuses on JAKI, future studies could compare the results of this study with other context and scope of different e-government applications.
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Registered trials
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