ArticleCureus2024
Qatar's Journey to Integrating Hospitality Into Healthcare Excellence.
Article in Cureus, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The World of Welcome (WOW) program, launched by Hamad Medical Corporation (HMC) in Qatar in 2011, represents a pioneering effort to integrate hospitality principles into healthcare. The program was designed to improve patient and staff experiences in a diverse, multicultural environment. The WOW program was developed to focus on key hospitality values, such as professionalism, empathy, and communication, offering training in multiple languages, including English, Arabic, Hindi, and Malayalam. This approach fostered inclusivity and cultural sensitivity, addressing the unique opportunities of Qatar's demographic composition, where the vast majority of the population comprises expatriates from different cultural and linguistic backgrounds. The initiative expanded under the broader "World of Hospitality" (WOH) umbrella, offering additional programs focused on enhancing patient experience, managing communication, and leadership development. The WOW program has become a model for how healthcare systems, especially in multicultural settings, can integrate hospitality principles to foster a more inclusive, patient-centered, and professional environment, offering valuable insights for healthcare providers globally.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.