Evidence map›Paper›PMID 39881674›Full record

ArticleJournal of the Endocrine Society2025

Assessing ChatGPT's Capability in Addressing Thyroid Cancer Patient Queries: A Comprehensive Mixed-Methods Evaluation.

Matthew A Gorris, Reese W Randle, Corey S Obermiller, Johnson Thomas, David Toro-Tobon, Sophie Y Dream, Oliver J Fackelmayer, T K Pandian, Sarah E Mayson

Abstract read
In one paragraph

Article in Journal of the Endocrine Society, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Review
  3. Artificial Intelligence Models for Dysphonia Patient Education.Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery · 2025
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Matthew A GorrisDivision of Endocrinology and Metabolism, Wake Forest University School of Medicine, Winston Salem, NC 27101, USA.ORCID https://orcid.org/0000-0002-8905-6187
Reese W RandleDepartment of Surgery, Section of Surgical Oncology, Wake Forest University School of Medicine, Winston Salem, NC 27101, USA.
Corey S ObermillerInformatics and Analytics, Department of Internal Medicine, Atrium Health Wake Forest Baptist, Winston Salem, NC 27157, USA.
Johnson ThomasDepartment of Endocrinology, Mercy Health, Springfield, MO 65807, USA.
David Toro-TobonDivision of Endocrinology, Diabetes, Metabolism, and Nutrition, Mayo Clinic, Rochester, MN 55905, USA.
Sophie Y DreamDivision of Surgery, Medical College of Wisconsin, Milwaukee, WI 53226, USA.
Oliver J FackelmayerDivision of General, Endocrine and Metabolic Surgery, University of Kentucky, Lexington, KY 40508, USA.
T K PandianDepartment of Surgery, Section of Surgical Oncology, Wake Forest University School of Medicine, Winston Salem, NC 27101, USA.
Sarah E MaysonDivision of Endocrinology, Metabolism and Diabetes, University of Colorado School of Medicine, Aurora, CO 80045, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Context: Literature suggests patients with thyroid cancer have unmet informational needs in many aspects of care. Patients often turn to online resources for their health-related information, and generative artificial intelligence programs such as ChatGPT are an emerging and attractive resource for patients. Objective: To assess the quality of ChatGPT's responses to thyroid cancer-related questions. Methods: Four endocrinologists and 4 endocrine surgeons, all with expertise in thyroid cancer, evaluated the responses to 20 thyroid cancer-related questions. Responses were scored on a 7-point Likert scale in areas of accuracy, completeness, and overall satisfaction. Comments from the evaluators were aggregated and a qualitative analysis was performed. Results: Overall, only 57%, 56%, and 52% of the responses "agreed" or "strongly agreed" that ChatGPT's answers were accurate, complete, and satisfactory, respectively. One hundred ninety-eight free-text comments were included in the qualitative analysis. The majority of comments were critical in nature. Several themes emerged, which included overemphasis of diet and iodine intake and its role in thyroid cancer, and incomplete or inaccurate information on risks of both thyroid surgery and radioactive iodine therapy. Conclusion: Our study suggests that ChatGPT is not accurate or reliable enough at this time for unsupervised use as a patient information tool for thyroid cancer.

Indexed as

artificial intelligenceChatGPTthyroid cancer

Identifiers

PMID39881674
PMCPMC11775116

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.